We’ve had account managers before who set things up and then vanished. Ous checks in every few weeks, actually looks at our verification numbers, and flags when something in our flow is worth adjusting before we notice it ourselves. The platform itself does what it says in the documentation and checks out. Between the two, it feels less like a vendor relationship and more like someone is watching our numbers with us. Review collected by and hosted on G2.com.

Documentation is thinner than I expected. A few times, I ended up asking our CSM instead of finding the answer in the docs. That works, but it shouldn’t be the default path. Review collected by and hosted on G2.com.