G2

Sree K.

Software Development Engineer in Test III

Computer Software

Mid-Market (51-1000 emp.)

8/1/2026

"One Connected Ecosystem for Dev, QA, and Documentation"

5/5

What do you like best about Atlassian?

For me, it solves the challenge of keeping development, QA, and documentation together in one connected ecosystem. Rather than managing bugs in one place, requirements somewhere else, and documentation in yet another tool, everything stays linked.

As a QA engineer, I find it especially useful because I can follow a bug from the moment I report it all the way through to the fix and final verification. I can also jump to requirements, release notes, and technical documentation without leaving the platform. Overall, it keeps sprint planning, testing, and releases far more organized, and it cuts down on a lot of back-and-forth between teams. Review collected by and hosted on G2.com.

What do you dislike about Atlassian?

I don’t have any major issues overall, but some parts of the platform take a little time to learn, especially if you’re new to it. There are a lot of features, settings, and configuration options, so it can feel a bit overwhelming at first.

I’ve also been on projects where workflows end up being too customized, and that can make simple tasks take more clicks than they probably should. Once you get used to how everything is set up, it’s not really a problem, but there’s definitely a learning curve. Review collected by and hosted on G2.com.

Recommendations to others considering Atlassian:

Honestly, Atlassian is good if you already use Jira stuff, but I wouldn’t go all-in right away. I’d start with Jira, get people comfortable with it, and then add Confluence later if you actually need docs. The main thing is to keep your setup simple, because once you customize everything to death, it turns into a nightmare to maintain. Also, make sure whoever is running it really knows what they’re doing; otherwise you end up with a messy setup that nobody uses. Review collected by and hosted on G2.com.

What problems is Atlassian solving and how is that benefiting you?

I’ve mostly used Atlassian products in my day-to-day QA work—mainly Jira for bug tracking and sprint activities, and Confluence for documentation. The tools work well together, so moving between requirements, test discussions, bugs, and project documentation feels smooth and straightforward.

What I appreciate most is how it keeps the whole team aligned. When I log a bug in Jira, I can quickly link it to the relevant story or supporting documentation in Confluence. That makes it easier to follow what’s going on and maintain context, without constantly switching between separate tools.

It’s also flexible enough to support different teams and roles. Whether it’s development, QA, product, or project management, everyone can work from the same shared information, which helps reduce confusion during sprint planning and releases. Review collected by and hosted on G2.com.