
They gave us a clear, measurable view of how our brand shows up inside AI answers (ChatGPT/Perplexity/Gemini etc.)—including mentions, share of voice, citations, sentiment, and competitor benchmarking. The prompt intelligence workflow is especially useful because it maps real user intents to trackable prompts, and the reporting makes it straightforward to turn those insights into a weekly visibility playbook (content + technical fixes + citation improvements). We also like that it connects to analytics (GA4), so we can tie AI visibility back to outcomes rather than focusing only on vanity metrics. Review collected by and hosted on G2.com.
Some parts of the product still feel geared toward “power users.” There’s a real learning curve in setting up the right topics, prompts, and competitor sets, and the UI can feel dense for first-time users like me. The recommendations and actionables could also be more standardized and plug-and-play—for example, with clearer templates that spell out “what to fix next” and which pages to create or update. In addition, certain integrations and workflows may require support during onboarding, so it isn’t always fully self-serve yet for every team. Review collected by and hosted on G2.com.