Consolidates information from multiple resources into one place known as Edges, and utilizes auto-linking conditions to associate cases to relevant Edges to help agents find information faster, answer client questions more accurately, and ultimately resolve issues quickly. Review collected by and hosted on G2.com.

ApyEdge is still in its infancy but there is a lot of potential to grow as a leading tool in the customer support space. Their current search functionality is based on keywords which impacts the accuracy of information returned. Review collected by and hosted on G2.com.