I like how simple AppFolio Investment Manager is and how it brings accounting, property management, CRM, and screening together in one login. The real-time data and transparency around team activity help us see what’s happening and where we may need more training. I also appreciate the new features that keep coming out, and the customer service has exceeded my expectations. I’ve never felt stranded with an issue, and the team supported us through onboarding and everyday processes. The Realm-X flows run in the background, and the showing and scheduling tools give our leasing teams more time for tours, move-ins, and other day-to-day work. I also like that applications can be screened and processed in one platform, with fraud detection that flags document concerns and helps us feel confident about applicants. The integrations have been a big help too: our locker, flexible payment, utility, and Butterfly MX tools update without our teams having to manage everything manually, and Opinion helps us understand residents’ issues and reviews. The transition from MRI was easier than I expected, and the support, strategy, and training helped us feel confident going live. Our teams are thriving Review collected by and hosted on G2.com.

I can’t really pinpoint anything that’s been a headache. There may be small features that need updating, but those feel specific to our company rather than issues with AppFolio Investment Manager itself. Review collected by and hosted on G2.com.