I like using Appfire OKR for Jira to integrate JIRA with Salesforce with seamless synchronization between both systems. It really saves my time as it makes integration with Jira more convenient and effortless. I appreciate that it can be used as middleware, which helps in creating real-time integrations between systems, like when I want to create a Jira ticket upon the creation of a ticket in Salesforce. The initial setup was good, without any tricky setups. Review collected by and hosted on G2.com.
In the first step, the UI is a little bit confusing. We can improve the UI. Also, they can improve the documentation. Review collected by and hosted on G2.com.