G2

edie k.

Small-Business (50 or fewer emp.)

3/20/2024

"Great company! Really helped me grow my business..."

5/5

What do you like best about AnswerFirst?

Clients get to talk to a competent person who inturn immediatly shares the information with me in a HIPAA secure manner. Review collected by and hosted on G2.com.

What do you dislike about AnswerFirst?

Daily call logs are emailed. I do not really need this information but others may benefit from it. Review collected by and hosted on G2.com.

Recommendations to others considering AnswerFirst:

Very professional service - no difficult to understand accents. Custom designed to meet my company's unique needs. Excellent customer service for my clients and my business. Quick response to questions and needs. Review collected by and hosted on G2.com.

What problems is AnswerFirst solving and how is that benefiting you?

I started a small clinic and did not need to hire any front desk staff inititally. Answer First functioned as my receptionist. They took the time to understand my unique needs and customer service philosophy. They provided helpful insight and suggestions too. For automated recordings they provided me script samples and shared with me demo recordings to assure I was satisfied. I highly reccommend them. Review collected by and hosted on G2.com.