G2

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/20/2024

"Best Answering Service With The Best Pricing"

5/5

What do you like best about AnswerFirst?

Their pricing. I pay an affordable monthly base rate and then a per minute rate only when they actually take calls for me. Review collected by and hosted on G2.com.

What do you dislike about AnswerFirst?

I wish they had an app that allowed me to control some of the features instead of just having a web portal. The web portal works fine but I think an app would be easier to use from my phone when I am on the go. Review collected by and hosted on G2.com.

What problems is AnswerFirst solving and how is that benefiting you?

I was missing important phone calls (new sales leads) due to being in meetings and on other calls. AnswerFirst ensures all of my business calls are answered by a live English-speaking customer service professional instead of going to my voicemail. Their ability to answer all of my calls professionally and promptly has led to me earning more business. Review collected by and hosted on G2.com.