The key difference between Ansarada and other platforms in my opinion is the UI and how user-friendly it is. We often utilise the platform as a project management and file storage system during preparation phases of a transaction, and clients can easily use the platform without much assistance. Whereas other software we have used, we have to often organise a video call and walk them through how to use the software. Review collected by and hosted on G2.com.
There are a few key things that can be improved:
1) the automatic logging out feature. Whilst I understand the concept of it, sometimes you automatically get logged out and then when you re-log back in and click the data room name, it logs you back out again and this can happen up to 3x times and gets really frustrating
2) Q&A doesnt have the functionality to be simply 'approved'. you have to either approve and forward or answer for the question to be 'approved'. In many cases a question might get asked from the buy-side team and you keep it there without forwarding so the client doesnt get bombarded by questions and then the buy-side team will question if there was anything wrong with the question because why hasnt it been approved yet. A simple solution to this is just having an approve button and then forwarding later.
3) When answering Q&A, the default setting being only disclose question to the relevant team rather than the whole data room. In most cases, we disclose answers to the entire data room however the setting automatically defaults to the option only the relevant team which can get annoying if you continuously need to change it (and often people forget to do it). There should be a setting where you can choose by default which one it automatically selects
4) Q&A sub-teams visibility. When setting up data rooms and creating a parent team (being the buyer) and subteams being the DD teams. when they ask a question it doesnt show who the question from asked from (i.e. which subteam) and it creates visibility issues
5) AI - currently the use case is not great. In most cases we just export all files into Claude or ChatGPT and bulk export the questions and get AI to answer it. The AI function in Ansarada is quite a long way behind and can't answer questions as well as Chat/Claude does. Review collected by and hosted on G2.com.