Highly scalable and able to handle millions of users with ease which makes it suitable for both small-scale and enterprise-grade applications. Built-in authentication features like MFA, account recovery, and password policy enforcement, tend to be an all-in-one place. Customisation of authentication flows using AWS Lambda triggers makes it easy to accommodate different use cases. Integration with AWS services by native provides a seamless end-to-end solution as it lies under the AWS ecosystem. Cross-platform SDKs available for Web, Mobile(Android, iOS), and RESTful APIs simplified the implementation. Supports integration for third-party identity providers. Review collected by and hosted on G2.com.

The initial setup was tedious and challenging, especially dealing with the IAM policies. Error handling and debugging are very hard where the underlying layer is managed by AWS and needs strong expertise in the AWS ecosystem to even look into logs. Non-user-friendly documentation will confuse with developer who deals with the setup at the initial stage. The option to export the user's data is not there and updating the users in bulk option is also not available. Sometimes "List users" method returns deleted accounts for a few minutes(or hours) from the cache causing some confusion during data validation. Review collected by and hosted on G2.com.