It's a tossup between the service after the sale helping walk us through the Active Directory changes we need to make and explaining things to us that are very confusing when left to "Microsoft Speak", and the great customizable dashboard that presents salient and actionable data right in front of us. Review collected by and hosted on G2.com.

After the initial setup, there is a lot of work to do- though that's not their fault, it's my environment's fault. Review collected by and hosted on G2.com.