I like that Aloan allows you to go from application to credit memo within 30 minutes of the documents being uploaded. It massively decreased the amount of time underwriters needed to spend so they could focus on decisioning. It also deleted all the busy work and automated follow ups to keep customers engaged. The setup was very easy, we were up and running in under a week, and training was just 3x90 min sessions. Review collected by and hosted on G2.com.

I think Aloan could improve its reporting so that you can see what stage different deals are in to better understand your underwriting pipeline. Knowing how many deals are waiting on documents for longer than some interval of days, have unresponsive customers, need underwriter review, etc. so it makes it easier to navigate the highest priority of time for the users. Review collected by and hosted on G2.com.