
Aligned gives us one shared workspace for each client, so content, conversations, and next steps all live in one place instead of being scattered across email threads and attachments. It’s easy for clients to jump into without a lengthy setup, and it makes our process feel organized and professional. It also saves us time because everything related to a deal is easy to find and share. Review collected by and hosted on G2.com.
Reporting is the biggest gap. There’s no native way to see rep adoption over time or export the room list with owners, so we’ve had to work around it manually. Moving a user’s rooms and library content into our shared workspace was slow, and the library assets didn’t transfer. We also hit a period where prospects got errors entering rooms and had to clear their cache, and some viewer notifications felt noisy or inaccurate. The team has been responsive and is working on an AI reporting agent that should help. Review collected by and hosted on G2.com.