G2

Gareth S.

Sales Manager

Mid-Market (51-1000 emp.)

10/3/2025

"Highly engaged customer team paired with a best in class product"

5/5

What do you like best about Aligned?

I love the customer focus of the Aligned product, allowing sales reps to create great experiences that focus on their customers vs themselves. We've positioned our product and service offerings much better since launching Aligned.

We have a great customer success manager who supported each of our reps and managers throughout launch and is highly responsive to date. Tool is easy to use and easy to setup with some basic internal support from marketing and asset teams.

Overall I think Aligned has the strongest feature offering in the market today Review collected by and hosted on G2.com.

What do you dislike about Aligned?

It may take some time to get launched if you don't have all your assets ready to go - that is more a challenge of internal teams vs aligned. They're often eager to expand our usage across the org which can be a little much to deal with, but I can't fault them for wanting to grow. Review collected by and hosted on G2.com.

What problems is Aligned solving and how is that benefiting you?

Aligned is helping us better position our product offerings for our various customer types and profiles by creating specific controlled environments for each deal. It's helped us differentiate our new emerging products vs our existing offering and driven more sales forward as well as helped close deals much quicker. Review collected by and hosted on G2.com.