![Nolan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nolan T.")
NT

Nolan T.

Website Developer

Mid-Market (51-1000 emp.)

3/17/2026

"Impressive Customization for Complex Surveys with Useful Reporting Dashboards"

4/5

What do you like best about Alchemer Survey?

The level of customization Alchemer offers is really impressive. We've been able to build some pretty complex survey flows with skip logic and branching that would of been impossible in simpler tools. The interface is fairly intuitive once you get the hang of it, and the reporting dashboards are genuinely useful for sharing results with stakeholders. Integration with our existing tools was also smoother then expected. Review collected by and hosted on G2.com.

What do you dislike about Alchemer Survey?

The pricing can be a bit steep, especially for smaller teams. Also the initial setup took longer then we anticipated - there's quite a learning curve with some of the more advanced features. The documentation could be better in certain areas, we often found ourselves digging through community forums to find answers. Would be nice if their support was a bit more responsive to. Review collected by and hosted on G2.com.

What problems is Alchemer Survey solving and how is that benefiting you?

We mainly use Alchemer to collect feedback from clients and run internal team surveys. Before using it we where doing everything manually with basic forms which was really time consuming and made it hard to analyze results. Alchemer has basically streamlined our whole feedback process - we can now automatically route responses, trigger follow ups and generate reports without a lot of manual work. Its saved us probably a few hours a week at least. Review collected by and hosted on G2.com.

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Response from Alchemer Survey of Alchemer Survey

[Editedit](https://www.g2.com/survey_responses/alchemer-survey-review-12494778/official_response/edit)

Thanks for sharing your feedback. We’re glad Alchemer is delivering the power your team needs, and we appreciate the honest input on where we can improve. Insights like this help us continue building a better experience for our customers.

Current UserValidated ReviewerIncentivizedSource: G2 invite

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