G2

Sara J.

Small-Business (50 or fewer emp.)

9/21/2026

"Fast, Consistent Urdu & Sindhi Health Explainer Videos Without a Camera Crew"

5/5

What do you like best about AKOOL?

We create short explainer videos on diabetes management, medication adherence, and post-op care, and Akool lets us do it without needing a camera crew or a clinician who’s comfortable on film. The Urdu and Sindhi dubbing is what matters most for us—many of our patients aren’t reading English leaflets, and hearing a familiar voice explain things can be worth more than a printed page. The talking avatar also gives us a consistent presenter across forty videos, which we simply couldn’t have pulled off with real people. Turnaround for a new video is usually about a day, so we can respond to seasonal health issues while they’re still timely and relevant. Review collected by and hosted on G2.com.

What do you dislike about AKOOL?

The Urdu pronunciation feels inconsistent. Medical terms like "hypertension" and "insulin resistance" often come through with strange emphasis, and some words pick up an accent that doesn’t sound local. I’ve ended up keeping my own phonetic spelling list to compensate, which helps, but it’s still extra work. The avatar options are also not very representative of how our patients actually look or dress, so we’re stuck working with a pretty limited set. Review collected by and hosted on G2.com.

What problems is AKOOL solving and how is that benefiting you?

It mostly comes down to patient comprehension. We were seeing low recall of discharge instructions, and it was reflected in our readmission rates. Since we started sending short videos in Urdu alongside the written materials, patients have been asking better questions at follow-up, and we’re seeing fewer avoidable returns. Review collected by and hosted on G2.com.