--- title: AkkenCloud Reviews meta_title: 'AkkenCloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 250 reviews by the users' company size, role or industry to find out how AkkenCloud works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 250 scale: '5' date_modified: '2026-06-15' parent_category: name: HR url: https://www.g2.com/categories/hr --- # AkkenCloud Reviews **Vendor:** AkkenCloud **Category:** [Staffing Software](https://www.g2.com/categories/staffing) **Average Rating:** 4.0/5.0 **Total Reviews:** 250 ## About AkkenCloud AkkenCloud is the most comprehensive, enterprise, cloud-based platform available for staffing and recruiting agencies, built to streamline front office, middle office, and back office workflow. With the use of the AkkenCloud platform, customers have seen an increase in efficiency, placements, and profitability. ## AkkenCloud Reviews ### 1. Outdated tech, limited integrations, outdated training videos, poor customer service experience **Rating:** 1.5/5.0 stars **Reviewed by:** Christie O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about AkkenCloud?** Robust and well built. Does what it needs to do with standard features but not a lot of bells and whistles. It will track applicants, it will keep time, it will integrate with outlook, and you can import and export data **What do you dislike about AkkenCloud?** Customer service is great with same day simple solutions. Almost all of it conducted via email and training video references - a lot of the training materials provided are outdated There are limited integrations. After meeting with numerous vendors at ASA, it was obvious that very few add on features integrate with Akken. With outlook there is a 15-20 minute lag with the outlook integration. When you click through different areas, it opens new windows or tabs - throughout the day you end up with dozens of open tabs. It is very clunky and not as streamlined as most cloud based systems. Ultigig Timecard Geo Fence does not work -the app is not user friendly Skills Parsing - sounds and looks impressive but it is very inconsistent and cannot be relied upon for accuracy **What problems is AkkenCloud solving and how is that benefiting you?** It is a great tool for a company that needs something robust without a lot of bells and whistles. ### 2. 2 Years of Experience with AkkenCloud **Rating:** 3.0/5.0 stars **Reviewed by:** Sean P. | Director, Technology Recruiting & Contingent Workforce Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** I like the cloud aspect of the platform. While not seamless, you can access the platform via mobile app or web. There are decent integration options with other platforms and mass upload and export options. AkkenCloud monthly trainings are very helpful, and great for learning new features and tips and tricks for navigating the system easier. **What do you dislike about AkkenCloud?** Mass email messaging functions are a bit sloppy looking. The formatting is not pretty, and the Outlook add-on is very buggy and unreliable. System logs you out frequently throughout the day. Limited integrations with other platforms. No 24/7 helpdesk support available. **Recommendations to others considering AkkenCloud:** The data migration process took a lot of time and hard work on both sides. I would expect about 3-5 months from the beginning to going live. There may be better options out there depending on your needs and what ATS you are coming from. **What problems is AkkenCloud solving and how is that benefiting you?** All in one ATS system, can source, post jobs, onboard candidates, and invoice clients. Data is accessible in real-time. Easy sharing data with other users internally. Tagging and grouping are very helpful. ### 3. AkkenCloud Review **Rating:** 3.5/5.0 stars **Reviewed by:** Lindsey G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about AkkenCloud?** I think what is most helpful about AkkenCloud is the ability to store so many different types of resumes - you can store people within the system that you may have only talked to once, but the information stays forever. In the future, if you want to pull someone up that you may think is a good fit for a specific job, AkkenCloud has all of the information provided from your previous entry. I also think that it's great that you can add notes to any candidate that enter into the system. This allows you to make specific notes and remember certain qualities or aspects of a conversation about a candidate. **What do you dislike about AkkenCloud?** I wish that AkkenCloud was a little bit more user friendly in the sense that as a new user it can be somewhat overwhelming to look at. There is a lot going on as soon as you open up the home page and being able to navigate and search within the system are a little bit harder to do. **What problems is AkkenCloud solving and how is that benefiting you?** AkkenCloud allows us to use its features to keep track of our candidates, keep track of how many candidates are submitted within a week and from what source and it also allows us to keep track of the clientele that we are working with and the jobs that we are currently working on. ### 4. Overall System Experience **Rating:** 4.0/5.0 stars **Reviewed by:** CATHY S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about AkkenCloud?** There are a lot of different features that I haven't even touched yet. The brown bag sessions are very helpful and having them to go back to is extremely helpful as well. **What do you dislike about AkkenCloud?** I don't like that I can't unapply and reapply customer payments, a ticket has to be created for this and it takes a long time to get done. I also would like it if we could print/email customer statements of account balance showing our customers all open invoices on their account. The ticketing system could be better, they need to complete the tickets in a more timely manner. **What problems is AkkenCloud solving and how is that benefiting you?** Having all timesheets in one are is very beneficial. Some of the reporting functions are great but it's difficult to get all of the information you are looking from the reports. Having to get custom reports created can be costly and time consuming. ### 5. Akken has been good so far for data entry, but I need to start utilizing the integration. **Rating:** 4.0/5.0 stars **Reviewed by:** Caden D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about AkkenCloud?** I like the ease of use the platform has, how I can easily implent excel spreadsheets into our data base. Something I have not really gotten into is the intergration, I need to figure out more about how I can connect websites to have my data entered through automation, although it is a reliable platform for how frequently me and my team use it, and comes with a good list of features. **What do you dislike about AkkenCloud?** One thing I dislike about Akken is that the IT support is outsourced and it can take some time if my company has an issue to get it resolved. **What problems is AkkenCloud solving and how is that benefiting you?** Allowing us as a staff company with thousands of canidate profiles to have a reliable data base. ### 6. does the job **Rating:** 2.5/5.0 stars **Reviewed by:** Madi B. | Operations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about AkkenCloud?** It has been able to do pretty much everything I needed to do. The reporting features are very thourough. I think the searches in candidates and contacts are really easy to use and very helpful. The customer service has also been pretty good **What do you dislike about AkkenCloud?** A lot of things are not customizeable. That has been my biggest issue with Akken. One example is I always need to pull reports of every email address from the contacts under a certain activity note, and you can't. You also can't delete any fields that our team doesn't use. **What problems is AkkenCloud solving and how is that benefiting you?** It helps us keep track of our activities, candidates, and keeps us organized ### 7. Talent Manager **Rating:** 3.0/5.0 stars **Reviewed by:** Judy S. | Talent Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about AkkenCloud?** Akkencloud is user friendly. When we are able to connect to the various sites such as linkedin, indeed, careerbuilder, it is a tremendous time-saver for recruiters. **What do you dislike about AkkenCloud?** I changed to a MAC computer. I preferred using the addin for windows to capture the resumes into the akKen system. Would rather use Outlook for email. I am not able to utilize the capture benefit from Linkedin also, it works sometimes and other times it does not work. **What problems is AkkenCloud solving and how is that benefiting you?** Saving time with the ability to send mass messages to candidates and it keeps everything in their file. ### 8. AkkenCloud is Very Beneficial **Rating:** 4.5/5.0 stars **Reviewed by:** Tyrell J. | Sr. Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about AkkenCloud?** It is very easy to function. It is very user friendly and compatible with many different types of software. Very easy to sync with other programs. **What do you dislike about AkkenCloud?** It is not friendly with certain types of pdf documents when it comes to uploading them into the AkkenCloud system. **What problems is AkkenCloud solving and how is that benefiting you?** Sourcing candidates and clients. Recording notes in the system in case you need to revert back to see if they could be a fit for something. Also, it is beneficial in sending out email communication to a large number of employees, candidates, or companies/prospective clients. ### 9. I'd like to see more automations **Rating:** 2.0/5.0 stars **Reviewed by:** Johnny O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about AkkenCloud?** The credential suite tracks and notifies expiry items. Great for JCAHO. **What do you dislike about AkkenCloud?** I'd like to see automations in the workflow relationships. If an assignment includes a job order, a candidate, and a company, all three should have automated adjustments when married. Status and openings should update. Docs and links should flow through. I'd like to open additional tabs via platform instead of manually opening a new browser tab for Candidates, Job Orders, etc. **What problems is AkkenCloud solving and how is that benefiting you?** Credentialing is organized and customizable. I like that it tracks expirations. ### 10. Fun and easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Shaneeka O. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about AkkenCloud?** I appreciate how easy it is to use the system. It allows you to move through pretty seamlessly. All areas seem to cmmunicate wiith the other which allows you to be able to move easily. **What do you dislike about AkkenCloud?** I don't like how attachments don't always load. Often it appears there is an attachment, but then there isn't. **What problems is AkkenCloud solving and how is that benefiting you?** It assists as we keep track of contacts with companies and with candidates. It assits with onboarding and track of accounts for associates. It's all encomassing. ## AkkenCloud Discussions - [Why is there no "Calendar" where I can set call backs and follow ups, that is MUST HAVE, now I have to use to systems when really i should only need one.](https://www.g2.com/discussions/51566-why-is-there-no-calendar-where-i-can-set-call-backs-and-follow-ups-that-is-must-have-now-i-have-to-use-to-systems-when-really-i-should-only-need-one) - 1 comment, 1 upvote - [What is the best way to ensure Akken is running properly?](https://www.g2.com/discussions/25547-what-is-the-best-way-to-ensure-akken-is-running-properly) - 1 comment, 1 upvote - [View AkkenCloud pricing details and edition comparison](https://www.g2.com/products/akkencloud/reviews/akkencloud-review-4146676?section=pricing&secure%5Bexpires_at%5D=2026-07-03+21%3A48%3A37+-0500&secure%5Bsession_id%5D=0765583d-95c3-4d0c-9b95-cc15f1e2ba5c&secure%5Btoken%5D=db4fddde2033c4fd80b068c8e5ab97f065acd9b53cc09a58e65b60b52c41b45a&format=llm_user) ## AkkenCloud Features **Candidate Management** - Automation - Filtering - Automated Matching - Resume Management - Client Portal **Communication** - Candidate Portal - Job Posts - Email Integration **Onboarding** - Onboarding - Assessments **Analytics** - Pipeline Dashboards - Analytics Reports ## Top AkkenCloud Alternatives - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - 4.2/5.0 (1,175 reviews) - [Avionté](https://www.g2.com/products/avionte-avionte/reviews) - 4.3/5.0 (396 reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - 4.7/5.0 (1,737 reviews)