--- title: AiSensy Reviews meta_title: 'AiSensy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 115 reviews by the users' company size, role or industry to find out how AiSensy works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 115 scale: '5' date_modified: '2026-07-17' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # AiSensy Reviews **Vendor:** Triny **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.3/5.0 **Total Reviews:** 115 ## About AiSensy AiSensy is a comprehensive WhatsApp engagement platform built on the official WhatsApp Business API, designed to enhance business communication through marketing automation, customer support, and e-commerce integration. It enables businesses to broadcast messages, automate notifications, and provide live chat support, all within WhatsApp's familiar interface. Key Features and Functionality: - WhatsApp Broadcasting & Automation: Send unlimited broadcast messages to segmented audiences with automated notifications for orders, payments, and abandoned cart reminders using approved message templates. - Drag & Drop Chatbot Builder: Create conversational chatbot flows without coding using an intuitive visual builder with seamless human handover capabilities for complex queries. - Multi-Agent Live Chat Support: Enable unlimited agents to provide customer support on the same WhatsApp number with smart chat routing, tagging, and performance monitoring. - Click-to-WhatsApp Advertising: Run Facebook and Instagram ads that direct users to WhatsApp conversations with integrated conversion tracking and retargeting capabilities. - E-commerce Integration: Connect Facebook catalogs to showcase products directly in WhatsApp with in-chat purchasing, payment processing, and order management. Primary Value and Solutions Provided: AiSensy transforms WhatsApp into a powerful sales, support, and marketing engine, addressing several business challenges: - Enhanced Customer Engagement: By automating routine interactions and providing timely notifications, businesses can maintain consistent and personalized communication with customers. - Operational Efficiency: The platform's automation capabilities reduce manual workload, allowing teams to focus on strategic tasks and improving overall productivity. - Increased Sales and Conversions: Features like Click-to-WhatsApp ads and in-chat purchasing streamline the customer journey, leading to higher conversion rates and revenue growth. - Scalable Customer Support: With multi-agent live chat and intelligent chatbots, businesses can handle a higher volume of customer inquiries without compromising on service quality. By leveraging AiSensy, businesses can effectively harness the power of WhatsApp to drive growth, improve customer satisfaction, and streamline their communication processes. ## AiSensy Pros & Cons **What users like:** - Users commend AiSensy's **fast and friendly customer support** , appreciating their dedication to assisting and solving issues. (12 reviews) - Users enjoy the **user-friendly interface** of AiSensy, making business communication seamless and easy to adopt. (10 reviews) - Users appreciate the **effortless automation** of AiSensy, making bulk messaging and communication management efficient and straightforward. (7 reviews) - Users appreciate the **easy setup** of AiSensy, finding it hassle-free and efficient for WhatsApp marketing campaigns. (7 reviews) - Users value the **efficiency** of AiSensy, making bulk messaging and customer management remarkably simple and hassle-free. (6 reviews) - Users value the **helpful agents** and support, enhancing their experience and ensuring seamless integration with confidence. (6 reviews) - Time-saving (6 reviews) - Simple (5 reviews) - Dashboard Usability (4 reviews) - Integrations (4 reviews) **What users dislike:** - Users express frustration with the **poor customer support** of AiSensy, making navigation and feature usage difficult. (3 reviews) - Users experience **poor response** from support, facing delays and a lack of communication when assistance is needed. (3 reviews) - Users note **AI limitations** in workflow management and suggest improvements like flexible project handling and better support options. (2 reviews) - Users experience **dashboard issues** such as clutter, outdated design, and confusing filtering processes impacting usability. (2 reviews) - Users feel that **layout issues** hinder navigation and suggest improvements for a more intuitive experience with AiSensy. (2 reviews) - Users feel AiSensy has **limited features** compared to other platforms, lacking essential tools like scheduling and templates. (2 reviews) - Poor Navigation (2 reviews) - Slow Loading (2 reviews) - Users experience **unnecessary time delays** in message delivery and filtering, which complicates their overall usage of AiSensy. (2 reviews) - Unclear Understanding (2 reviews) ## AiSensy Reviews ### 1. Easy to use and every is on place, support team is really good. **Rating:** 5.0/5.0 stars **Reviewed by:** Karan S. | Business and Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about AiSensy?** Support is amazing, and the cost is reasonable. **What do you dislike about AiSensy?** The notifications can be improved, and the UI as well. **What problems is AiSensy solving and how is that benefiting you?** Markeitng, customer support and sales. ### 2. Affiliate partners issue **Rating:** 1.0/5.0 stars **Reviewed by:** Mohik H. | Digital marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about AiSensy?** Product and intigration is really smooth. **What do you dislike about AiSensy?** No response from the Affilate team. I had put 50+ emails but no one is responding. **What problems is AiSensy solving and how is that benefiting you?** To send messages to the cx ### 3. Helping Small business reach millions of people **Rating:** 3.5/5.0 stars **Reviewed by:** Shoaib D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AiSensy?** AiSensy is doing a good job in this field. **What do you dislike about AiSensy?** The company needs better alignment with Meta before onboarding any client. Meta don't understand financial service business and put legal businesses in spam categories. **What problems is AiSensy solving and how is that benefiting you?** AiSensy is helping me in using broadcast marketing with effective template on WhatsApp ### 4. Transforming WhatsApp Broadcasting and Chatbot Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Prakhar A. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about AiSensy?** Overall, AISEnsy has provided us with robust solutions for WhatsApp broadcasting and chatbot management. It has streamlined our communication processes and significantly enhanced our customer service capabilities. I highly recommend AISEnsy to any business looking to leverage WhatsApp for efficient broadcasting and intelligent chatbot interactions. **What do you dislike about AiSensy?** They need to update and talk with Meta in regard of blocking accounts **What problems is AiSensy solving and how is that benefiting you?** The chatbot functionality provided by AISEnsy is equally impressive. The bots are easy to configure and integrate seamlessly with our existing systems. They handle a wide range of customer queries, from basic FAQs to more complex interactions, with remarkable accuracy and speed. This has not only reduced our response time but also allowed our support team to focus on more critical tasks. The AI-driven responses are contextually relevant, enhancing the overall customer experience. ### 5. It was very smooth and beginner friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about AiSensy?** Budget Friendly and also beginner friendly **What do you dislike about AiSensy?** As of now nothing let me explore more Thanks **What problems is AiSensy solving and how is that benefiting you?** Automations, WhatsApp API ### 6. Useful platform for Whatsapp Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Akash J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about AiSensy?** Been using AiSensy since the Last Year and it has been a great experience using it. Broadcasting is very convenient and it gives proper analytics of every message sent. UI is intuitive and easy to access, new template types added like 'Carousels' and 'Limited Time Offer' are very attractive and unique. Customer Support is active and always helpful. **What do you dislike about AiSensy?** A mobile application could have been a great addition to ease of access. An application interface just like normal Whatsapp which we are used to. **What problems is AiSensy solving and how is that benefiting you?** We are able to communicate to larger set of users in a very less time. ### 7. Amazing softwere for WAB API **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about AiSensy?** The softwere is very user friedly and the custoer support system is excellent. moreover, the integration options it provides are also excellent with shopify that enables yoy to send messages to your customers through automation. **What do you dislike about AiSensy?** the softwere is nice but the bad thing about is that it is very costly. **What problems is AiSensy solving and how is that benefiting you?** it helped to make a great chatbot and it enabled me to send notifications to my shopify orders ### 8. Review of AISensy **Rating:** 5.0/5.0 stars **Reviewed by:** Harshada J. | Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AiSensy?** AISensy's intuitive interface and robust automation tools make marketing campaigns a breeze. The drag-and-drop functionality simplifies content creation, while customizable workflows ensure personalized customer experiences. Integration with CRM and analytics dashboards provide valuable insights for data-driven decisions. **What do you dislike about AiSensy?** Occasional minor glitches in reporting and limited integration options with niche platforms are areas for improvement. However, these are outweighed by AISensy's overall efficiency and value for marketing strategies. **What problems is AiSensy solving and how is that benefiting you?** AiSensy solves key marketing challenges by offering streamlined automation, personalized customer experiences, data-driven insights, and seamless integration with our existing tools. These solutions benefit us by saving time, boosting engagement, optimizing strategies, and creating a cohesive marketing ecosystem for improved results and ROI. ### 9. User friendly platform and good support **Rating:** 5.0/5.0 stars **Reviewed by:** Joe Agnel J. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about AiSensy?** It's very user friendly to use the platform. Most of it is self explanatory, even if there is some hiccups, videos in the platform is very clear to learn. I am using their service for the last few months **What do you dislike about AiSensy?** Bulk marking option can be enabled to send to multiple contacts. As it's very hard to select one by one. **What problems is AiSensy solving and how is that benefiting you?** I am able to send bulk messages to thousands of potential customers in seconds. I am able to reach out to alot of customers in a short period of time ### 10. Best WhatsApp Automation Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Anil P. | Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about AiSensy?** I found the best whatsapp automation platform for marketing yet till now, and i have used many others tools, but this automation tool is more reliable and easy to use. **What do you dislike about AiSensy?** I did not find any mistake or someting else till now. But my over all experience was too good. **What problems is AiSensy solving and how is that benefiting you?** Basically I am using this for whatsapp automation only. Mostly I am working for a ecommerce websites owner so we will inform customers of every activity which will done by them. ### 11. Best platform for whatsapp marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Swasthin M. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about AiSensy?** It is one of the best in the market, remarketing, promotional message, chatbot, response time everything is amazing. **What do you dislike about AiSensy?** There are no challenges i have faced till now with aisensy hope it continues the same way. **What problems is AiSensy solving and how is that benefiting you?** It is helpful in remarketing and reaching out to my potential customer in the later stages. ### 12. Worst customer support. **Rating:** 0.0/5.0 stars **Reviewed by:** Gaurav G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AiSensy?** Hard to say. Nothing is there like about. **What do you dislike about AiSensy?** AiSensy's support is inadequate. When you send a message via the chatbox on their website, there is no reply for hours, leaving you uncertain about what to do next. Their phone support is equally poor; if they don't have an answer to your question, they simply disconnect the call. We've been trying to contact their support for the past two days without success. **What problems is AiSensy solving and how is that benefiting you?** As of now it is not solving any problem. ### 13. Good Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Biyyapu H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2024 **What do you like best about AiSensy?** AI Sensey has helped us with our Whatsapp Marketing especially for our Coach Acquisition team. It has the highest engagement rates as compared to calls/emails/sms. We are actively using it to run various campaigns for our customers. The platform is easy to use and is clutter free from a feature perspective. **What do you dislike about AiSensy?** Minimum limit for wcc credits is 1000rs high cost no free trail **What problems is AiSensy solving and how is that benefiting you?** getting more purchases and making customers upto date ease of booking etc ### 14. User-friendly platform & low rates **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya C. | Digital marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about AiSensy?** The platform is very user-friendly as well, and the support team is great. Compared to other competitors, the agency's prices are very low. **What do you dislike about AiSensy?** Support delay..Support is not quick as expected **What problems is AiSensy solving and how is that benefiting you?** Automation with whatsapp..I can easily close client now ### 15. Best platform for whatsapp all features **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2024 **What do you like best about AiSensy?** Before using aisensy i faced lot of issues coz when I am starting to send the message to my client WhatsApp gets block but as of now I am using the features of Aisensy and I am happy .. it is very helpful to categorise the leads and for whatsapp broadcasting and service and support are very active they respond instantly... **What do you dislike about AiSensy?** Everything is good .... Need to add some more features in basic plan **What problems is AiSensy solving and how is that benefiting you?** It helps to send the message to 1000 of peoples in 1 click ### 16. Crazy experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kaunain K. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2024 **What do you like best about AiSensy?** If you are looking for an easy to use and easy to implement. Really great great way of reaching out to multiple prospects in one go. It gets well integrated with many crm and erp tools. **What do you dislike about AiSensy?** Nothing at all because everything is smooth **What problems is AiSensy solving and how is that benefiting you?** With the help of AISensy our customer experience has been improved ### 17. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit A. | BDM, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about AiSensy?** The UI is great. Easy to understand and work with **What do you dislike about AiSensy?** The messages and accounts cant be edited, Thats pretty troublesome. **What problems is AiSensy solving and how is that benefiting you?** It is providing me Whatsapp business messaging api. With that it ease my marketing ### 18. "Best API Platform to Use" **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about AiSensy?** AISensy impressed me with its user-friendly interface for sending bulk WhatsApp messages effortlessly. The platform offers a variety of options, and its dashboard is straightforward to navigate. It's beginner-friendly, allowing even newcomers to start WhatsApp marketing without significant hurdles. **What do you dislike about AiSensy?** Little slow chat support they should improve it. **What problems is AiSensy solving and how is that benefiting you?** AiSensy's streamlined bulk messaging, user-friendly interface, and cost-effectiveness directly benefit me by enhancing marketing efforts and maximizing ROI. ### 19. Best and easy way of integration process **Rating:** 5.0/5.0 stars **Reviewed by:** Bharath S. | Marketing Automation Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about AiSensy?** It took us very few minutes to integrate Aisensy and WebEngage **What do you dislike about AiSensy?** It's a prepaid tool and the pricing is little steep. **What problems is AiSensy solving and how is that benefiting you?** The customer support is excellent and responsive. ### 20. Efficient, Easy whatsapp marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about AiSensy?** The few things that i really like - 1. Meta template approvals - Super easy to design, quick approvals, and indicating the health helps us plan campaigns better 2. They have made a good series of explainer videos so its easy to refer and setup 3. The platform is clutter-free, from importing data to managing there are no unnecessary features. **What do you dislike about AiSensy?** 1. Their Customer support response time needs to improve - TAT can sometimes be of longer durations 2. Filtering data has a learning curve **What problems is AiSensy solving and how is that benefiting you?** Two purposes - 1. Customer engagment on Whatsapp 2. New customer acquisition ### 21. Good Features, But Support Needs Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Gagan Preet S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2023 **What do you like best about AiSensy?** I really liked AISensy because it's easy to use for sending bulk WhatsApp messages at once. It has many options, and the dashboard is simple to understand. Even if you're new, you can start marketing on WhatsApp without any big issues. Also, it's not too expensive, which is great if you're on a budget. **What do you dislike about AiSensy?** I faced a problem with their customer support. They took a very long time to answer, like three whole days. I tried everything to get in touch with them but got a response only after my ticket was closed. They expect you to reply very quickly, and if you don't, they close the conversation. It's kind of frustrating because you have to keep checking and can't take a break. **What problems is AiSensy solving and how is that benefiting you?** AiSensy is solving the problem of easily sending a bulk messages on WhatsApp for marketing. It can be a great because it can helps me start marketing on WhatsApp without much trouble, especially since I'm a beginner but can't expect anything because of very bad suppport service. The app's features and simple dashboard make it easy for me to understand and use. Plus, it's not too expensive, which is a big benefit for someone like me who is working on a budget. So, AiSensy is solving the problem of making WhatsApp marketing accessible and affordable, and that's really benefiting me in getting started with my marketing efforts. ### 22. Perfect marketing software for WhatsApp **Rating:** 5.0/5.0 stars **Reviewed by:** Aman S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about AiSensy?** Its multi broadcasting feature, i like the most.. **What do you dislike about AiSensy?** Its still need improvement in many ways. **What problems is AiSensy solving and how is that benefiting you?** We can send bulk messages to customers with AiSensy. ### 23. The support service is abysmal and they provide no valuable updates **Rating:** 0.0/5.0 stars **Reviewed by:** Raza V. | Author, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about AiSensy?** The tutorial to getting started is user-friendly. The sign-up and API integration is easy. Only the highest features are under pro plan **What do you dislike about AiSensy?** Near everything else The support did not understand my issue at all and despite repeated attempts to explain my situation they kept sending generic responses. The plans and recharges hide the 18% additional GST which is applied when making the payment My Whatsapp API is flagged due to spam but no one reached out on what next to do despite having a paid plan with them I had to figure out nearly everything else by myself by logging into facebook business manager I've been using it since the last 4 months BTW **What problems is AiSensy solving and how is that benefiting you?** NONE ### 24. Best Support after 3 Years of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Devvrat S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about AiSensy?** The team is reallt dynamic in nature to helping you with tool, best part the founders are completely focused on helping customers, easy to you platform, had switched from Wati to AiSensy just because of team and rewquirement as well as Native Integrations in Indian Market **What do you dislike about AiSensy?** A bit old UI and UX version, can be improved **What problems is AiSensy solving and how is that benefiting you?** We are using Ai Sensy for broadcast Whatsapp messages and Chatbot ### 25. Very Good **Rating:** 4.0/5.0 stars **Reviewed by:** Nagarjun R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about AiSensy?** The team's responsiveness, professionalism, and dedication to exceeding expectations have greatly enhanced my experience with AISensy. I appreciate the attention to detail and the level of care shown by your team, which reflects positively on AISensy's overall service quality. **What do you dislike about AiSensy?** If possible they can increase the trail period. **What problems is AiSensy solving and how is that benefiting you?** Whatsapp Marketing messages and utility messages. I synced my shopify account with AIsensy, all utility messages are sent through Aisensyn ### 26. Great App for Small Businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Sumanta P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AiSensy?** Best part is user friendly next to that affordable. **What do you dislike about AiSensy?** Nothing as such, everything is great about the App. **What problems is AiSensy solving and how is that benefiting you?** Business Automation. Service Delivery. ### 27. Great experince **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about AiSensy?** Product experience, useful platform, great support and tutorial **What do you dislike about AiSensy?** free trial should have some credit to run and test the campaign to limited leads **What problems is AiSensy solving and how is that benefiting you?** reaching out to mass customer audience. Automating the whatsapp message marketing ### 28. Awesome platform to do Whatsapp Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Vineet A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about AiSensy?** I've been utilizing Aisency for the past 7 days. I am impressed by their user-friendly dashboard, responsive layout, and, most importantly, rapid help. I enjoyed their excellent features such as live chat and broadcasting, but my favorite is template-based messages. I want to thank Swapnil and Surendar. **What do you dislike about AiSensy?** Little slow chat support they should improve it. **What problems is AiSensy solving and how is that benefiting you?** Swapnil helps me to create a bot and it's very beneficial for us. ### 29. Easy to setup and use. Poor Support **Rating:** 2.5/5.0 stars **Reviewed by:** Chetan V. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AiSensy?** Ease of use for basic functions like Broadcast, response, Optin Management etc. **What do you dislike about AiSensy?** 1. Customer Support 2. API Integration in Flows is buggy. Wasted toz of time and cancelled my 14 day trial plan within 2 days 3. Ease of integration ( did not work with Google DialogFlow. **What problems is AiSensy solving and how is that benefiting you?** Basic Broadcast messages and responses ### 30. Very useful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Keval V. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about AiSensy?** Broadcasting and easy user experience. Also their UI **What do you dislike about AiSensy?** Chatbot integration is difficult of dialogflow **What problems is AiSensy solving and how is that benefiting you?** Easu broadcasting ### 31. AiSensy provides competitive pricing and a good place to market your products and services. **Rating:** 5.0/5.0 stars **Reviewed by:** Kirti k. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2024 **What do you like best about AiSensy?** it's pricing model is good, and user interface is also good **What do you dislike about AiSensy?** support team does not respond on time specifically on whatsapp. **What problems is AiSensy solving and how is that benefiting you?** Earlier i wasn't able to reply people on time but after using it but after using it this problem get solved. ### 32. Best Whatsapp API worldwide **Rating:** 5.0/5.0 stars **Reviewed by:** Tabish H. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about AiSensy?** the dashboard of Aisensy is the best part in this complete process, super easy to navigate. **What do you dislike about AiSensy?** There is nothing we dislike about Aisensy. **What problems is AiSensy solving and how is that benefiting you?** Aisensy has solved our whatsapp marketing management, it has provided a convenient dashboard to locate and navigate our leads. ### 33. Exceptional service and outstanding performance! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about AiSensy?** We were really impressed with AiSensy Company as a WhatsApp API service. Their easy integration and reliable help have made our communication strategies much better. The AiSensy team is very professional, quick to respond, and committed to providing the best answers. They did a great job for us. **What do you dislike about AiSensy?** Till now everything is perfect and smooth! **What problems is AiSensy solving and how is that benefiting you?** AiSensy solved all our problems related to marketing and now we can easily get in touch with our customers without any delay! ### 34. Aisensy: Where Efficiency Meets Simplicity **Rating:** 4.5/5.0 stars **Reviewed by:** Anmol K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about AiSensy?** Aisensy's WhatsApp broadcast service is a game-changer! The fusion of cutting-edge AI technology and impeccable service delivery creates a unique and efficient communication experience. The personalized touch in their broadcasts sets them apart. Kudos to Aisensy for elevating the way we connect and engage through WhatsApp! **What do you dislike about AiSensy?** I can't find a single thing to dislike about Aisensy **What problems is AiSensy solving and how is that benefiting you?** For WhatsApp Broadcast and chatbot ### 35. I have purchased a product on a trial version, but after the trial version expired, I can't get support and setup. **Rating:** 1.0/5.0 stars **Reviewed by:** Suresh K. | Founder and CTO at Arkay Apps Pvt. Ltd., Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about AiSensy?** User Experiences, Low Price Hindi Support are available. **What do you dislike about AiSensy?** The support team is not adequate. The appointment time for support is too long. **What problems is AiSensy solving and how is that benefiting you?** I can't connect to WhatsApp after multiple requests for support. ### 36. Aisensy Platform Using For WhatsApp API For CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Marriam Mushtaq . | Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about AiSensy?** "Exceptional service from AIsensy platform! I recently availed their WhatsApp API services and have been thoroughly impressed. The seamless integration and prompt customer support exceeded my expectations. Kudos to the team for delivering a top-notch experience!" **What do you dislike about AiSensy?** Everthing is fine, HI highy recommended AIsensy! **What problems is AiSensy solving and how is that benefiting you?** Broadcasting and Remarketing ### 37. I had an incredibly positive experience on the AiSensy platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about AiSensy?** It is user-friendly interface, insightful features, and responsive support team made my journey seamless and enjoyable. **What do you dislike about AiSensy?** There is nothing that which needs attention. **What problems is AiSensy solving and how is that benefiting you?** It has helped me improve my customer experience. using AiSensy i have been able to automate tasks thus reducing costs. ### 38. कम कीमत में सबसे अच्छी सेवा **Rating:** 5.0/5.0 stars **Reviewed by:** Kapil S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about AiSensy?** They provide very good service at a low rate. I recently took an API for my grocery business, and I liked it very much. The rate is low, and the success rate is 100% of this agency. **What do you dislike about AiSensy?** We take a holiday on Sunday, I personally didn't enjoy it, but everything else is great, there is no lack, you can take the service, the customer support is very good. **What problems is AiSensy solving and how is that benefiting you?** Absolutely, the service for sending bulk SMS is very good. I got good service at a low rate, which is not possible to find in the market at this rate. ### 39. I had an outstanding experience working with Aisensy **Rating:** 5.0/5.0 stars **Reviewed by:** Preeti S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about AiSensy?** From the moment we signed up for their services, their team was incredibly helpful and responsive, answering all of our questions and providing us with the support we needed to get up and running quickly. **What do you dislike about AiSensy?** As fo now nothing because we have started using this from last 1 week and we dont have any negative feedback yet but if we feel anything will recommend to the team so that they can work on it **What problems is AiSensy solving and how is that benefiting you?** The platform itself is incredibly user-friendly and intuitive, allowing us to easily manage our WhatsApp messaging campaigns and engage with our customers in real-time. The level of customization and flexibility offered by the platform is impressive, and we've been able to tailor our messaging to meet the unique needs of our business. ### 40. Great platform to do WhatsApp Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Prem K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about AiSensy?** AiSensy has all the required features that are needed to make most out of WhatsApp Businss API. **What do you dislike about AiSensy?** I think the chat history should last longer than 24 hours as it can help the business owner in a lot of ways. **What problems is AiSensy solving and how is that benefiting you?** WhatsApp Marketing & Automation is making my business kind of automated. ### 41. I am fully satisfied with aisennsy platform **Rating:** 4.0/5.0 stars **Reviewed by:** Dilliram P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about AiSensy?** Whatsapp api and Bulk message . and I like whatsapp chat support also **What do you dislike about AiSensy?** Little slow chat support but Its okay .. **What problems is AiSensy solving and how is that benefiting you?** N/A ### 42. AiSensy - Best WhatsApp Marketing Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about AiSensy?** I am using Aisency from last 7 days. I am very impressed with their user friendly dashboard, responsive layout and most important thing is instant support. I liked there awasome features like Live chat, Broadcasting and my favourite is Template Based Messages... **What do you dislike about AiSensy?** There is no dislikes about aisency for me, beacuse they have all greatest features. **What problems is AiSensy solving and how is that benefiting you?** Most important problems like handling the customer on time , interaction with customer, automated query resolvation and sending time to time update is resolved by Aisency through attractive template based messages and much more features. ### 43. Very nice **Rating:** 5.0/5.0 stars **Reviewed by:** Lokesh M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2023 **What do you like best about AiSensy?** IWhatsApp marketing is not possible without ai sensy best platform **What do you dislike about AiSensy?** Customer support reply is not quick little delay **What problems is AiSensy solving and how is that benefiting you?** WhatsApp bulk marketing ### 44. VERY GOOD SERVICE AND SUPPORTIVE TEAM RESPONSE **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2023 **What do you like best about AiSensy?** BULK MESSAGING IS VERY EASY AND FAST. DASHBOARD IS VERY EASY TO UNDERSTAND.IT IS A VERY GOOD MARKETING GROUP. **What do you dislike about AiSensy?** SOMETIMES THE ITS RESPONSE TIME CAN BE A BIT SLOW, ESPECIALLY WHEN DEALING WITH LARGE NUMBERS OF MESSAGES & CAMPAIGNS. **What problems is AiSensy solving and how is that benefiting you?** NOTHING.. ### 45. Top-notch customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Prasad H. | Senior Paid Social Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about AiSensy?** Very good platform cost wise & feature wise! Also top-notch customer service! Anshika from the team, was very kind & supportive throughout account signup to account activation!!! **What do you dislike about AiSensy?** Nothing, all good! Direct integration with Facebook lead ads would be added advantage for SME owners. **What problems is AiSensy solving and how is that benefiting you?** Being a Travel Agent, AiSensy helped me to Reach my all time customers in one go ### 46. Best watsapp cloud service just with one shortcoming **Rating:** 4.0/5.0 stars **Reviewed by:** Angaara K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about AiSensy?** The UI the packages the customer service all are just awesome I would have given it 10stars if it had an app to use the same since right now we are using web dashboard **What do you dislike about AiSensy?** Need an app to use the dashboard Though dashboard is also good But app would be an added advantage to it **What problems is AiSensy solving and how is that benefiting you?** Business promotions in seconds Chatbots Beautiful UI ### 47. One stop solution for whats app api **Rating:** 5.0/5.0 stars **Reviewed by:** Gajiwala S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about AiSensy?** User-friendly Platform with multiple features and analytics also. **What do you dislike about AiSensy?** Overall it is good to go for new start-ups and big brands. **What problems is AiSensy solving and how is that benefiting you?** It is helpful for me to manage my whole business on a single WhatsApp number instead of using multiple WhatsApp and getting banned unnecessarily. ### 48. Very Good **Rating:** 5.0/5.0 stars **Reviewed by:** Mohsin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about AiSensy?** Support Service is very good and user interface is good **What do you dislike about AiSensy?** Cost is high and user interface is good. **What problems is AiSensy solving and how is that benefiting you?** Marketing Campaign ### 49. The best WhatsApp and live chat CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Nabeel S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2022 **What do you like best about AiSensy?** It is extremely functional and reliable, the pricing is absolutely amazing and the dashboard is simple to understand for people who aren't technical **What do you dislike about AiSensy?** In all honesty, in my time using the platform, I haven't found anything to dislike. **What problems is AiSensy solving and how is that benefiting you?** It is solving our issue of multiple WhatsApp agents, before we were limited to 5 but now we can have 15+ which makes us more productive. ### 50. Good platform **Rating:** 4.5/5.0 stars **Reviewed by:** Sneha M. | Hr, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about AiSensy?** Flexibility to manage messages looks good **What do you dislike about AiSensy?** Lot of touchpoints, is an issue and time solution delays **What problems is AiSensy solving and how is that benefiting you?** Earlier we used twilio, there this flexibility to manages messages over whatsapp not simple, but here its simple ## AiSensy Discussions - [What is AiSensy used for?](https://www.g2.com/discussions/what-is-aisensy-used-for) - [View AiSensy pricing details and edition comparison](https://www.g2.com/products/aisensy/reviews?page=2&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+08%3A36%3A31+-0500&secure%5Bsession_id%5D=f4d9b009-3de2-406f-b3b0-66bde7ec2c9d&secure%5Btoken%5D=e8495998fbb3cbd13be6fd4ef91d1d5bca667930265d5f882526215c4c36c6da&format=llm_user) ## AiSensy Integrations - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## AiSensy Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top AiSensy Alternatives - [Wati](https://www.g2.com/products/wati/reviews) - 4.6/5.0 (480 reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,844 reviews) - [SendPulse](https://www.g2.com/products/sendpulse/reviews) - 4.6/5.0 (685 reviews)