G2

Karson S.

Controller

Mid-Market (51-1000 emp.)

6/17/2025

"Aimsio's Superior Support Team"

5/5

What do you like best about Aimsio | Field Service Management Software?

Aimsio's customer Support has been great to deal with. The system is easy to use and it has been a smooth implementation. We have had a great working relationship with Michael and Lisa and they have allowed us to streamline our internal processes and greatly improve our overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about Aimsio | Field Service Management Software?

Aimsio does not have an inventory system or allow jobs to be created on their app. Both of these would be quite beneficial. We also have a number us US users who use android that struggle to connect at times. Review collected by and hosted on G2.com.

What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?

Aimsio has helped us go paperless. This fixes the issue of missing paper tickets or mixing up different versions of the same ticket. Their job/dispatch board allows all managers across our company see and contribute to various jobs without the need for constant phone/email discussions. Michael was able to build custom reports which greatly enhanced our productivity and allowed us to streamline many aspects of our work. Our payroll processing time has been greatly reduced as well due to Aimsio's integration with PowerBI. Review collected by and hosted on G2.com.

Response from Marc Reinhart of Aimsio | Field Service...

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Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio.