![Sanjay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay S.")
SS

Sanjay S.

Product Evangelist

Enterprise (\> 1000 emp.)

6/29/2018

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Business partner of the seller or seller's competitor, not included in G2 scores.

"User Experience "

3.5/5

What do you like best about Agentforce Service (formerly Salesforce Service Cloud)?

Daily updates summary

Case update via email Review collected by and hosted on G2.com.

What do you dislike about Agentforce Service (formerly Salesforce Service Cloud)?

Unavailability of attachments over email Review collected by and hosted on G2.com.

What problems is Agentforce Service (formerly Salesforce Service Cloud) solving and how is that benefiting you?

Bug resolution

Platform bring up activities

Improved access to data from various demographics Review collected by and hosted on G2.com.

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 ![Agentforce Service (formerly Salesforce Service Cloud)](https://play.vidyard.com/Qj2NjhrRzxJUQ4binZPczj.jpg "Agentforce Service (formerly Salesforce Service Cloud)")

Rating Updated (2/15/2019)
Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 6970 reviewers think of Agentforce Service (formerly Salesforce Service Cloud)

4.4 out of 5 · Verified reviews from real users

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