![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.")
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David M.

Mid-Market (51-1000 emp.)

10/9/2020

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"Salesforce Service Cloud is a customer service platform designed to help businesses manage and improve their customer support operations. It offers a range of features such as case management, knowledge base, and omnichannel support to enhance customer interactions and streamline service processes. The platform is highly customizable and integrates with other Salesforce products, providing a comprehensive solution for businesses looking to deliver exceptional customer service."

4/5

 ![Agentforce Service (formerly Salesforce Service Cloud)](https://play.vidyard.com/RT76wx6PqS7xvLqVG8UZwq.jpg "Agentforce Service (formerly Salesforce Service Cloud)")

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4.4 out of 5 · Verified reviews from real users

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