![William M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William M.") WM William M. Area Director Fund-Raising Mid-Market (51-1000 emp.) 12/21/2017 More Options - - [Respond as Agentforce Sales](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-517455/official_response/new) "Terrific Software for Managing Accounts" 4.5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? Dashboards Andy reporting tools make it incredibly easy to find the information you need and track where you need to prioritize your time. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? If you don’t know where to find your information or need help creating a report, you have to rely on a killer Salesforce support team internally or spend lots of time trying to figure it out yourself. Review collected by and hosted on G2.com. Recommendations to others considering Agentforce Sales (formerly Salesforce Sales Cloud): Hire an internal Salesforce Administrator who is very skilled and knowledgeable in Salesforce. And as your company grows, grow your Salesforce staff with it. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? The ability to gather information quickly on what’s happening with multiple accounts you may not have direct access to. With intel reports we require our team members to submit daily, I can see what is happening across our city and see where to divert our efforts. It all comes in an easy email format so I don’t have to spend time calling each report to see what is happening with their account. Review collected by and hosted on G2.com. Show More ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://play.vidyard.com/DgraNjzoB9PDQUhjo6Q4fR.jpg "Agentforce Sales (formerly Salesforce Sales Cloud)") Rating Updated (5/16/2018) Current UserValidated ReviewerIncentivizedSource: G2 invite See what 24680 reviewers think of Agentforce Sales (formerly Salesforce Sales Cloud) 4.4 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)