![Javiera I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Javiera I.") JI Javiera I. Paid Media Strategist Small-Business (50 or fewer emp.) 8/7/2026 "Agentforce Sales Centralizes Customer Data with Powerful Dashboards and Automation" 4/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? What I like most is how it keeps all customer and sales information in one place, making it much easier to manage leads, opportunities, and follow-ups. The reporting and dashboards provide a clear view of pipeline performance, and the automation features help reduce repetitive tasks so sales teams can spend more time building relationships and closing deals. I also like how customizable it is and how well it integrates with other tools, making it adaptable for different business needs. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? While Agentforce Sales is a powerful platform, it has a fairly steep learning curve, especially for new users. Some tasks can require multiple clicks or feel more complex than they need to be, and customizing workflows or reports often requires additional training or administrative support. It can also become expensive as businesses add more features or users. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Agentforce Sales helps centralize customer information, track leads and opportunities, and automate repetitive sales tasks. This makes it easier to stay organized, collaborate across teams, and gain better visibility into the sales pipeline. The biggest benefit is spending less time on manual administrative work and more time focusing on customer relationships and closing deals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic See what 24692 reviewers think of Agentforce Sales (formerly Salesforce Sales Cloud) 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)