![Akshara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshara G.") AG Akshara G. Digital Marketing Coordinator Mid-Market (51-1000 emp.) 7/25/2026 "Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff" 4/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? agentforce sales has helped bridge the gap between our marketing campaign and the sales pipelines, instead of simply generating leads and handling them off , i can now monito how prospects progress through the sales journey and understanding which campaign contribute the most to qualified opportunities,, this visibility has made our marketing efforts much more measurable. my favorite feature is the centralized view of lead activity, i can quickly check campaign sources, monitor engagement, history and see when a prospect has been contacted by the sales team. the automation for lead assignment and follow up reminders keeps the handoff process smooth and reduces manual coordination, i use it for tracking campaign generated leads, updating campaign member records, monitoring lead conversion ,the interface is intuitive and customizable , list view ,dashboard and filter make it easy to focus on active campaign and high priority leads without spending time searching for information. its integration with Google workspace and Jira is useful , Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? one thing i dislike about agentforce sales is that creating highly customized campaign report and dashboard can take some time, especially when multiple marketing metrics need to be combined, the platform is feature rich, so new users may initially find the navigation and configuration options, overwhelming , i also thing build updates for campaign members and marketing record could be more streamlined to reduced repetitive work. the said once the system is configured, it perform reliably and provides excellent visibilty into leads ,campaign and customer interactions. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? agentforce sales solves the challenge of managing leads from multiple marketing campaign while keeping the sales team informed with accurate, up to date customer information, it centralized lead details, campaign engagement , communication history, and follow up activities in one platform, eliminating the need for manual spreadsheets and disconnected tools. real time pipeline visibility helps us identify which campaign generated the most qualified leads and where prospects are in the sales journey, this has improved collaboration between marketing and sales, reduced response times, increases lead conversion efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite See what 24692 reviewers think of Agentforce Sales (formerly Salesforce Sales Cloud) 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)