--- title: Agency Reviews meta_title: 'Agency Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how Agency works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 41 scale: '5' date_modified: '2026-07-17' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # Agency Reviews **Vendor:** Agency **Category:** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) **Average Rating:** 4.8/5.0 **Total Reviews:** 41 ## About Agency Agency is a forward-deployed AI cybersecurity and compliance firm dedicated to delivering customized security solutions that protect organizations' most critical threat surfaces. By integrating proprietary technologies with leading software providers and deploying expert security engineering teams, Agency addresses complex, multiparty security challenges across various industries. Key Features and Functionality: - Custom Security Solutions: Tailored security and compliance programs designed to meet the unique needs of each organization. - Advanced Threat Detection: Deployment of endpoint detection and response (EDR) solutions to monitor and respond to suspicious activities in real-time. - Data Loss Prevention (DLP): Implementation of policies to safeguard sensitive data from unauthorized access, leakage, and loss across various environments. - Governance, Risk, and Compliance (GRC): Establishment and maintenance of robust frameworks to manage risk, ensure compliance with industry regulations, and implement policies to mitigate security threats. - Cloud Security: Continuous monitoring, threat detection, and compliance enforcement across cloud environments to ensure data protection. - Network Security: Design and securing of resilient network infrastructures to protect against unauthorized access and ensure secure communication. Primary Value and Solutions Provided: Agency empowers organizations to proactively manage and mitigate digital risks by offering fully customizable and integrated security solutions. Their services ensure compliance with industry standards such as ISO 27001, CMMC, NIST, GDPR, and HIPAA, thereby enhancing operational resilience. By addressing challenges like insider threats, social media risks, and the security of remote workers and contractors, Agency helps organizations maintain the integrity of their operations and protect sensitive data. Their 24/7 monitoring and response capabilities provide continuous protection, allowing businesses to focus on their core activities with confidence. ## Agency Pros & Cons **What users like:** - Users value the **seamless cybersecurity protection** from Agency, providing effortless security without daily hassle. (2 reviews) - Users find the **dashboard usability** of Agency remarkably simple and efficient, streamlining security management effortlessly. (1 reviews) - Users value the **seamless device security** of Agency, which requires minimal attention while keeping devices secure and updated. (1 reviews) - Users commend the **easy management** provided by Agency, simplifying cybersecurity and device management effectively. (1 reviews) - Users appreciate the **seamless security** of Agency, ensuring devices are secure and up to date effortlessly. (1 reviews) **What users dislike:** - Users feel the need for **better notification insights** from Agency to stay informed about its background actions. (1 reviews) - Users note the **poor usability** of Agency’s platform, highlighting a need for improved UI/UX design. (1 reviews) ## Agency Reviews ### 1. Fantastic cybersecurity, and a great team **Rating:** 5.0/5.0 stars **Reviewed by:** Herman P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Agency?** Vicky, Tyler, and the whole Agency team are fantastic and have made the process for maintaining our security posture simple and straightforward. To give you an idea about how good they are, I really haven't thought about our cybersecurity or device management at all in the almost year that we've been using Agency. Implementing it took maybe 30 minutes total, with our whole team getting on a Zoom and it was done. **What do you dislike about Agency?** I think Agency is most useful for companies with high risk devices. The UI / UX on their platform could use some work. **What problems is Agency solving and how is that benefiting you?** Agency helped us get set up with multi-device management on high risk employee devices, along with installing VPNs and other monitoring services. This helps us with security compliance and simply maintaining our security posture. Their threat detection is great, and so is their penetration testing which revealed some vulnerabilities which we were quickly able to remediate. ### 2. Seamless, Friendly, and Reliable Security Solution **Rating:** 4.0/5.0 stars **Reviewed by:** François v. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Agency?** Agency is most helpful because it runs seamlessly in the background without interfering with daily activities. It ensures my devices remain secure and up to date without requiring constant attention or input from me. **What do you dislike about Agency?** While Agency works seamlessly, it would be helpful to have more detailed insights or notifications about what it’s doing in the background, so I can feel more informed about its actions. **What problems is Agency solving and how is that benefiting you?** Agency is solving the problem of maintaining device security and compliance without requiring manual intervention. It ensures my devices are always secure, up to date, and protected, which saves me time and effort. This gives me peace of mind, knowing my day-to-day work isn’t interrupted while still being confident about my security posture as well as helping secure our online offering. ### 3. Great Threat Detection! **Rating:** 5.0/5.0 stars **Reviewed by:** Aimee B. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Agency?** I appreciate how proactive they are in protecting us. They do not wait for something to happen; they actively monitor threats and alert us to suspicious activity, especially on the dark web. It is reassuring to have a partner who's always a step ahead. This makes their services very easy to use and low lift for us. The onboarding process was smooth, efficient and customer-friendly. We got all our team onboarded quickly and they were all happy with the service. **What do you dislike about Agency?** We have not had any issues or problems to dislike, we are very happy with the service. **What problems is Agency solving and how is that benefiting you?** Monitor our data for any signs of compromise or threat and protect all employee's devices. Their vigilance means we have avoided several potential breaches, keeping our operations running smoothly. ### 4. Outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Founder & COO at Popp AI, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Agency?** Agency has been an invaluable partner and I can't reccomend them more highly. The team had supported us tirelessly and working with agency has been essential for successfully meeting the complex compliance requirements of some of our enterprise contracts; building a secure and trusted product and working towards SOC 2. I am especially impressed by Agency's world class customer support - they have made themselves readily available, often at short notice and even on occasions over weekends to deliver invaluable support. 5 stars for the product and team **What do you dislike about Agency?** I have no complaints. It has been great working with Agency, highly recommended. **What problems is Agency solving and how is that benefiting you?** Agency helps us protect all company-owned devices and meet our enterprise grade security and privacy commitments. They also support us with ad-hoc customer support during complex compliance processes when we have to meet the stringent privacy and security requirements of our enterprise customers. ### 5. Amazing experience with Agency!! **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol J. | Cybersecurity Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Agency?** I liked the approach that Agency has taken to secure the small organizations with their amazing offerings from securing the endpoints to organization's infrastructure and I would definitely say, subscription fees is very reasonable as per variety of offerings, definitely worth it. Our Onboarding was seamless, quick, timely support available and now it's helping us to keep our endpoints and data secured so far from cyber threats. **What do you dislike about Agency?** I would say, there is nothing as such I dislike about Agency, but a point that can be considered to offer here is that as agency takes care of the endpoint management and possible threats for you, but would appreciate if they can educate or aware their clients about current policies implemented for their endpoints. **What problems is Agency solving and how is that benefiting you?** Agency takes care of our endpoint security in an organization and that helps us to stay safe from possible cyber threats as their software scans frequently for any malicious activities or files. Apart from that the services they affer additionally such as pen testing, guidance to build better and secured infrstructure is also helping us alot. ### 6. Excellent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Paul Y. | Head of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Agency?** Agency has been very responsive to our needs; we were under huge time pressure to get a PCI audit done, and Tyler, Vicky and the rest of the team really pulled through for us. We were in constant communication, received timely updates, and any issues popping up were dealt with quickly. While our group has been through PCI audits before, this was our first rodeo with Vanta. Agency had that experience, so we weren't slowed down by moving to a new platform. All in all, Agency made the process as painless and easy as a PCI audit could be. They are currently helping us through our SOC2 audit, which has been going equally well. **What do you dislike about Agency?** At this point, we have no complaints at all. **What problems is Agency solving and how is that benefiting you?** Agency is our vCISO, so helping with everything from PCI/SOC2 audits, to handling PCI questionnaires, to consulting on architecture changes. ### 7. Agency Saved Me From Kaspersky Troubles **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby V. | Area Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2024 **What do you like best about Agency?** I was in a bind with Kaspersky security risks growing greatly and was fortunate to find Agency who assisted me step by step with fully removing Kaspersky from my devices, as well as setting me up for proper cyber security protection. Having someone on a video call with me to make sure I did everything correctly was very valuable for me. **What do you dislike about Agency?** I have nothing negative to report about Agency. **What problems is Agency solving and how is that benefiting you?** I did not have a safe cyber security service in place due to years of using Kaspersky and Encore began closing my access to company data because of that program. Agency was able to get me set up with proper security measures on my laptop to protect my data and Encore’s data. ### 8. Excellent virus and ransomware defense **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel P. | N/A, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2024 **What do you like best about Agency?** T monitoring and protection against viruses and ransomware has been seamless. Our team’s laptops and phones are safe -- no matter where they are -- and that makes it easy to sleep at night! **What do you dislike about Agency?** N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A **What problems is Agency solving and how is that benefiting you?** Agency helps us keep on top of our device protection and dark web monitoring -- we're confident we'll know if employee data is compromised. The $1M coverage has us covered in case of device attacks. ### 9. Easy to setup on your devices, friendly and helpful staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2024 **What do you like best about Agency?** How easy it was to setup everything and how well explained the process was to get your devices set up. **What do you dislike about Agency?** The process to signup was a little painful to figure out some quirk around AWS payments, but once that was done it was smooth sailing. Also, I think this issue had more to do with AWS than with Agency, but it'd be nice to have another payment process that didn't involve AWS. **What problems is Agency solving and how is that benefiting you?** Agency gives us peace of mind that our devices are protected from cybersecurity threats and gives us a trustworthy posture to present to enterprise customers. ### 10. great security for our employees **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny R. | officer senior support, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Agency?** The 24/7 protection Agency provides is invaluable. Our employees feel secure knowing their devices are constantly monitored and protected from any threat that might come their way. **What do you dislike about Agency?** No significant drawbacks—Agency meets all our security needs perfectly. **What problems is Agency solving and how is that benefiting you?** Agency has been great in protecting our devices and reducing security risks. They help our team focus on their tasks without interruption. - [View Agency pricing details and edition comparison](https://www.g2.com/products/agency-2025-12-16/reviews/agency-review-8137346?section=pricing&secure%5Bexpires_at%5D=2026-07-22+03%3A00%3A30+-0500&secure%5Bsession_id%5D=9bb7a0b5-b289-4745-9c0a-2aa0d4b052f9&secure%5Btoken%5D=f1d3e6c2814e49a6c04fbf39a96985037e35394fbba0c8af704d94115622599c&format=llm_user) ## Agency Features **Administration** - Compliance - Web Control - Application Control - Asset Management - Device Control **Platform Basics** - Reporting - Monitoring - Performance **Vulnerability Management - Digital Risk Protection (DRP) Platforms** - Vulnerability Assessment - Digital Footprint Mapping - Fraud Detection - Data Leak Detection - Anti-Counterfeiting - Brand Protection **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Functionality** - System Isolation - Firewall - Endpoint Intelligence - Malware Detection **Platform Content** - Proactive monitoring - Breach notification - Compliance **Incident Response Digital Risk Protection (DRP) Platforms** - Threat Remediation - Automated Reponses - Incident Response Capabilities **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Analysis** - Automated Remediation - Incident Reports - Behavioral Analysis **Platform Additional Functionality** - Dashboard - Messaging - Portal - Integrations - Educational Resources **Reporting and Analytics - Digital Risk Protection (DRP) Platforms** - Threat Trends Analysis - Risk Assessment Reports - Customizable Dashboards **Security Management** - Incident Reports - Security Validation - Compliance ## Top Agency Alternatives - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (416 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - 4.6/5.0 (1,045 reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - 4.8/5.0 (481 reviews)