Craig V.
CV
Support Services Engineer
Small-Business (50 or fewer emp.)
"Strong lead management and automation, but pages, campaigns, and reporting feel restrictive"
5/5
What do you like best about Adobe Marketo Engage?

I value Lead Management, Email Marketing, and Marketing Automation because they streamline marketing efforts, strengthen customer relationships, and improve conversion rates. Lead Management makes it easier to track, organise, and nurture potential customers throughout the funnel. Email Marketing supports targeted communication and more personalised engagement, helping me stay connected with the right audience at the right time. Marketing Automation saves time by automating repetitive tasks and enabling timely follow-ups, so nothing slips through the cracks. The AI can also help generate campaign content and come up with ideas quickly, which saves time during planning. Review collected by and hosted on G2.com.

What do you dislike about Adobe Marketo Engage?

Landing Pages and Forms can be restrictive and time-consuming to customise, and forms may require extra configuration to work correctly and provide a smooth user experience. Campaign Management can be complicated when setting up campaigns, managing workflows, and troubleshooting errors, especially with multiple campaigns and dependencies. Basic Reporting can lack flexibility and detailed insights, and finding the right data, customising reports, and understanding performance can take more time than expected. AI output can be fairly generic and lack personalisation, so I still need to make several edits to match the brand’s tone and target audience. Review collected by and hosted on G2.com.

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