G2

Devin M.

IT Manager - Infrastructure & Security

Small-Business (50 or fewer emp.)

9/24/2026

"Powerful automation and sandbox, but an outdated interface and steep learning curve"

4/5

What do you like best about Adobe Marketo Engage?

I enjoy the fact we can automate ads to get to people who stopped by to get information on our company. It allows us to target those people and deliver ads to hopefully bring them to the site. The sandbox is also indispensable because the app has a very big learning curve, and it gives us a place to test and play with things without fear of accidentally pushing out stuff to people we don't need to. The AI is most used as a resource within the app for us, and most of the time it will lead us in the right direction when I need guidance around the system. Review collected by and hosted on G2.com.

What do you dislike about Adobe Marketo Engage?

My biggest complaint is the application’s layout. The interface still looks fairly outdated, think something like Windows Active Directory. Even with some updates and changes, it’s still hard to learn how to properly use this software, and if you have a difficult time remembering where certain tabs are located, it can get very confusing. The AI doesn’t help with troubleshooting that well, so I still prefer using the forms as a main troubleshooting resource. Also, it still needed a lot of manual work, and we have a small team so a lot of time isn't devoted. Review collected by and hosted on G2.com.

What problems is Adobe Marketo Engage solving and how is that benefiting you?

It’s helped us target people who stopped by to get information on our company and automate ads to try to bring them back to the site. The sandbox lets us test safely so we can get familiar with the system and make sure we’re setting things up correctly without accidentally pushing things out. Review collected by and hosted on G2.com.