I like that Adobe Brand Concierge is integrated with our website content pulled from AEM and media for DAM. We publish content on site, and Adobe Concierge digests this info, allowing us to push info once and deliver in different ways consistently. This integration results in less work and enhances the customer experience significantly. Review collected by and hosted on G2.com.

I'm not familiar with the dashboard and how to educate the concierge itself if something needs to be changed or addressed differently. The initial setup wasn't really easy; we worked for months with Adobe engineers. Review collected by and hosted on G2.com.