G2

Duncan G.

CEO

Real Estate

Mid-Market (51-1000 emp.)

8/31/2026

"Excellent Partnership and a Strong AI Foundation with AddWeb Solution"

5/5

What do you like best about AddWeb Solution Private Limited?

As with any AI project that spans multiple systems and real-world workflows, there’s always room to broaden integrations and automate more resident services. That said, AddWeb delivered a strong foundation and were excellent partners throughout the entire process. Review collected by and hosted on G2.com.

What do you dislike about AddWeb Solution Private Limited?

The overall experience feels much closer to having a digital extension of our concierge team. We’re extremely pleased with AddWeb Solution and would confidently recommend them to organisations looking to implement practical, customer-facing AI solutions. Review collected by and hosted on G2.com.

Recommendations to others considering AddWeb Solution Private Limited:

We had an excellent experience working with AddWeb Solution. They helped us take our digital concierge concept and develop it into a far more sophisticated, AI-powered resident experience. I’d recommend them to any business looking to use AI to enhance customer or resident services. Review collected by and hosted on G2.com.

What problems is AddWeb Solution Private Limited solving and how is that benefiting you?

Our goal was to create a 24/7 digital concierge that could do far more than answer basic FAQs. We wanted residents to be able to ask natural, everyday questions about our residences, amenities, events, wellness services, and restaurants, and also to make requests and take actions. That includes booking a table, reserving the cinema, arranging transportation, requesting apartment assistance, or reaching out to our concierge team when needed. Review collected by and hosted on G2.com.