![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
UC

Verified User in Construction

Small-Business (50 or fewer emp.)

10/5/2023

"Overall, it's a great ERP option!"

4/5

What do you like best about Acumatica?

We tried to roll out another ERP prior to Acumatica, and it failed miserably. In our search for something to replace it, we were looking for something that was user-friendly, cost-effective for our small team, and would expand our capabilities to allow us to grow. We have found it to be just that and are relatively happy with our decision to go with this platform. It's forced us to really think through workflows and streamline our processes as a team, which is helpful!

We also find it helpful to have visibility into what our entire team is doing. We can see the whole process, from Purchase Orders, to Sales Orders, payments, etc., and have a better idea of item/order statuses without having to shout down the hall to ask.

Get yourself a good VAR because it makes a huge difference! You will rely on them for so much. We were paired with one that works well for our team. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Acumatica has a lot of incredibly cool features, but some of them require add-ons or customizations. Our general theme in searching for an ERP platform was "If Quickbooks can do it, so should you." For example, the Document Recognition software is really neat, but it's an added monthly charge. That's something that the basic Quickbooks package offers for free. We started our Acumatica journey with a new (to us) payment processor, but had many issues with their integration. We ended up switching to Acumatica Payments, which actually saves us a good chunk of money in CC fees, but in doing so we also lost some functionality and it forced us to upgrade earlier than we had planned to do so.

I imagine that integration issues are common across the board for ERPs, but we really have been pretty pleased with Acumatica. Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

Overall, Acumatica is helping us streamline and improve our processes so we can make intelligent, data-based decisions to grow our business. Review collected by and hosted on G2.com.

Show More

Response from David De Rego of Acumatica

[Editedit](https://www.g2.com/survey_responses/acumatica-review-8700941/official_response/edit)

Thank you for the review. We're thrilled Acumatica is working well for you and that your VAR is working well with your team.

Rating Updated (11/22/2024)
Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign

See what 1920 reviewers think of Acumatica

4.4 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/acumatica/reviews)