KB

Kelly B.

ERP Administrator

Mid-Market (51-1000 emp.)

1/31/2023

"Great Product - Ever evolving - Fantastic Support"

4.5/5

What do you like best about Acumatica?

We have been using this product since 2014 (version 4.2). The changes each year continue to impress. Acumatica continues to prove they are a customer/user driven platform that takes our feedback and considers ideas for system-wide changes. I've seen this come to life year after year. The resources available (Acumatica OOTB Help, Online Community, Acumatica Open University, VAR/Partner, etc.) give me confidence I'm not alone if help is needed. Acumatica is proving scalable and has helped us as we've grown from 25M to 45M revenue since 2014. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

As with any software, it doesn't answer every business need without some customization. However, Acumatica continues to improve the "low-code no-code" functionality allowing me, the System Administrator, to build custom processes, add custom fields, and automated Business Events. So...it's hard to count this as a dislike, since every customer is likely to need specific customizations to these concerns. Review collected by and hosted on G2.com.

Recommendations to others considering Acumatica:

Make sure to clarify your business processes and wishes to your implementation partner before anything else. More meetings and more discussion in the beginning will save you an enormous amount of time and money later on. Don't be scared off by any implementation fees. Don't rush through this very critical setup time. Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

The ability to more efficiently build reporting data and displaying it multiple ways is an annual improvement. We now are getting powerful reports for all departments and uncovering inefficiencies in labor, inventory, and data entry at a glance on manager dashboards. Review collected by and hosted on G2.com.

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Response from Kim Plank of Acumatica

[Editedit](https://www.g2.com/survey_responses/acumatica-review-2742847/official_response/edit)

It is so appreciated that you took the time to share your experience with Acumatica with the review on G2! Excellent feedback that we are passing on to our product teams at Acumatica.

Rating Updated (1/28/2025)
Validated ReviewerIncentivizedSource: G2 Gives Campaign

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