--- title: Acuity Scheduling Reviews meta_title: 'Acuity Scheduling Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 410 reviews by the users' company size, role or industry to find out how Acuity Scheduling works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 410 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Acuity Scheduling Reviews **Vendor:** Squarespace **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 4.6/5.0 **Total Reviews:** 410 ## About Acuity Scheduling Acuity Scheduling is flexible scheduling software designed to support anyone in the business of time. Whether you offer appointments, classes, consultations, or excursions, Acuity can help you create a seamless booking experience to match your online presence. Give clients the ability to book, reschedule, cancel, and pay for your services all on their own, while you take control of your calendar and automate workflows. Acuity is a part of Squarespace and integrates with leading third-party applications. ## Acuity Scheduling Pros & Cons **What users like:** - Users appreciate the **ease of use** of Acuity Scheduling, highlighting its user-friendly interface and customizable options. (4 reviews) - Users love the **user-friendly interface** of Acuity Scheduling, enjoying easy appointment adjustments and navigation. (3 reviews) - Users appreciate the **ease of scheduling** with Acuity, enjoying the ability to easily adjust and manage appointments. (2 reviews) - Users love the **scheduling ease** of Acuity, effortlessly building and adjusting appointments for a smooth experience. (2 reviews) - Users love the **ease of scheduling** with Acuity, appreciating its flexibility and user-friendly interface for appointments. (2 reviews) - Users find **appointment management easy and efficient** with Acuity Scheduling, streamlining their scheduling processes effectively. (1 reviews) - Booking Efficiency (1 reviews) - Calendar Integration (1 reviews) - Customization (1 reviews) - Easy Navigation (1 reviews) **What users dislike:** - Users report **limited features** , facing issues like export restrictions and client record merging complications. (3 reviews) - Users face **scheduling issues** with Acuity, including integration limitations and confusing options that hinder effectiveness. (3 reviews) - Users find **complexity in integrations and client management** , leading to frustrations and a challenging user experience. (2 reviews) - Users struggle with **feature issues** like limited reporting and problematic client record management, impacting usability. (2 reviews) - Users face **integration issues** with Acuity Scheduling, particularly with exporting data and managing client records. (2 reviews) - Limited Customization (2 reviews) - Not Intuitive (2 reviews) - Users find Acuity Scheduling's **appointment management problematic** due to data export issues and client record merging conflicts. (1 reviews) - Booking Issues (1 reviews) - Users experience **calendar issues** with Acuity Scheduling, specifically regarding integrations and account management limitations. (1 reviews) ## Acuity Scheduling Reviews ### 1. Great Customer Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Katlin F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Acuity Scheduling?** Customers have an easy time scheduling and there is a lot of data you can collect from the customer! It is easy to have access for multiple employees to access. From a user perspective, setting your own calendar is pretty easy also. **What do you dislike about Acuity Scheduling?** It does not handle different time zones well from the back end. Customers can easily schedule, but Acuity company is in EDT and can create glitches if you do not live in EST and are trying to monitor your hours. **Recommendations to others considering Acuity Scheduling:** Consider the hours of your remote employees and how much information you want to track. **What problems is Acuity Scheduling solving and how is that benefiting you?** Monitoring popular times for appointments; easy scheduling ability; inbound leads; monitoring leads across the team members; tracking types of appointments; having multiple calendars for different needs/customer bases ### 2. Acuity makes remote scheduling changes a breeze. **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2018 **What do you like best about Acuity Scheduling?** My favorite thing is knowing how easily Acuity Scheduling is for my clients to use. It also makes remote scheduling changes a breeze, which is very important when I'm on the road. **What do you dislike about Acuity Scheduling?** I'd prefer having representatives I could reach with issues via phone, but the live chat is helpful. **Recommendations to others considering Acuity Scheduling:** Recommend Acuity Scheduling for ease of use - both for myself and my clients, great functionality, and a wide range of integration capacities. **What problems is Acuity Scheduling solving and how is that benefiting you?** The easy integration with my website is great, as well as the reports. ### 3. Easy to use for office and patients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Acuity Scheduling?** It is easy to have patients select the appointment time that works best for them. By entering in a cellphone number and email the software will send appointment reminders based upon my defined parameters. **What do you dislike about Acuity Scheduling?** The app is a little difficult at times. It is often easier to log into the website versus the app. **What problems is Acuity Scheduling solving and how is that benefiting you?** Patients can schedule appointments that work for them. Office staff have more time to do other tasks. ### 4. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Acuity Scheduling?** I like that you can customize different calendars for different events. I also like the setting that helps get people to sign up for events close together so that you don't have a ton of gaps in your day. **What do you dislike about Acuity Scheduling?** It's a little difficult to find your way around at first. But you learn and there are helpful guides to teach you. **Recommendations to others considering Acuity Scheduling:** I tried a couple of other trials of things and really liked Acuity's features best. I also learned that it's free if you have a SquareSpace website! So that was a bonus. **What problems is Acuity Scheduling solving and how is that benefiting you?** It makes it easier when I do mini session events to have people request a photo session through the scheduler than to have everyone email me individually. They can see what is available and request their slot within the app. You can even collect payments in Acuity - but I still send through HoneyBook just to keep all of my clients in one spot. ### 5. So far, so great! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2018 **What do you like best about Acuity Scheduling?** I appreciate the flexibility of scheduling different kind of sessions, for various needs and in different contexts and media usage. The app enables me to over-ride pre planned schedules to accommodate urgent needs and make changes as needed. It's user friendly for others as well. **What do you dislike about Acuity Scheduling?** Other than the amount of time to get going and set it up - nothing yet! **Recommendations to others considering Acuity Scheduling:** get an experienced mentor to walk you through it **What problems is Acuity Scheduling solving and how is that benefiting you?** I'm dealing with many different types of requests and meeting needs and this helps me get better organized and respond to requests in a faster and more organized way. ### 6. LOVE Acuity!!! 100% recommend them! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica R. | Executive Assistant/Construction Coordinator, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Acuity Scheduling?** I've tried a couple different scheduling apps and Acuity is my favorite! It's super easy to use and I love that scheduling questionnaires aren't limited like other scheduling apps. Plus linking to my site and calendar for reminders are a breeze! **What do you dislike about Acuity Scheduling?** There isn't much I don't like about Acuity. It's easy peasy and a no brainer to use their services in my book. **What problems is Acuity Scheduling solving and how is that benefiting you?** Acuity helps me avoid going back and forth with a client trying to setup a perfect time to meet. Saves ALOT of time at the end of the day. ### 7. Amazing App... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2019 **What do you like best about Acuity Scheduling?** The many calendar options for my clients and different service options Have super charged my business. My clients love it and so do I! **What do you dislike about Acuity Scheduling?** A little pricey for a new business but we are working it into our budget. **What problems is Acuity Scheduling solving and how is that benefiting you?** My clients love the options and detail and reminders. ### 8. As Advertised **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2019 **What do you like best about Acuity Scheduling?** The program allows my future customers to schedule their own appointment with me. The days and times available are the only slots visible- fool proof. The program reports the appointments back to me for approval or rejection. **What do you dislike about Acuity Scheduling?** There is nothing I don’t like about this software. **Recommendations to others considering Acuity Scheduling:** Make the move- you won’t regret it. **What problems is Acuity Scheduling solving and how is that benefiting you?** Ease of s hedyling meetings. ### 9. Excellent Scheduling Service **Rating:** 5.0/5.0 stars **Reviewed by:** Okan S. | Okan Sipahioglu, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Acuity Scheduling?** Very easy to use and customize. Saves a great deal of time and effort. It's also much more economic than the similar online services. **What do you dislike about Acuity Scheduling?** There is nothing I dislike about it. I cannot even think of an area of improvement. **What problems is Acuity Scheduling solving and how is that benefiting you?** It has been a great help for organizing my online lessons with my students. ### 10. Acuity - 10/10 Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Acuity Scheduling?** Acuity is particularly useful with Google Calendar integration. **What do you dislike about Acuity Scheduling?** Aesthetically the backend is great, but it gets the job done. I also don’t like how admin users default view all calendars. **What problems is Acuity Scheduling solving and how is that benefiting you?** Client scheduling and Google Calendar integration. ### 11. Integral to our business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2019 **What do you like best about Acuity Scheduling?** I love the flexibility of how we can schedule different appt types for different calendars **What do you dislike about Acuity Scheduling?** I wish I had a little more control over the fb pixel conversion tracking. **Recommendations to others considering Acuity Scheduling:** Definitely check it out. **What problems is Acuity Scheduling solving and how is that benefiting you?** We book all our sales calls using this service and it helps us pre screen the appts. ### 12. User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Acuity Scheduling?** Easy to use platform, on screen tips to walk you through set-up, easy for clients to use. **What do you dislike about Acuity Scheduling?** Nothing so far. Everything seems to be working well ! **What problems is Acuity Scheduling solving and how is that benefiting you?** My clients can schedule their own appointments, reduces back and forth emails trying to coordinate schedules. Potential clients fill out a questionnaire, which helps me to prepare for our Discovery Call. ### 13. Acuity is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Katie M. | Certified Pediatric Sleep Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Acuity Scheduling?** Simple, easy to use and affordable! I am not a huge tech advanced person so this works well for my needs. **What do you dislike about Acuity Scheduling?** Wish the upgrades were in the basic plan of course. **What problems is Acuity Scheduling solving and how is that benefiting you?** Reminders and scheduling as well as easy pricing. Clients think it is easy as well! ### 14. Acuity Scheduling **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2019 **What do you like best about Acuity Scheduling?** One of the best aspects about Acuity is the ability to trigger different events in the pipeline and tag appointments with an easy color coding system. **What do you dislike about Acuity Scheduling?** There isn’t an easy way to look at the day at a glance if there’s multiple events without tedious scrolling. **What problems is Acuity Scheduling solving and how is that benefiting you?** It completely streamlines the appointment making and confirming process. ### 15. Timesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2018 **What do you like best about Acuity Scheduling?** I love the ease of setting recurring appointments, as well as the function that lets you preview what the client sees -- I'm paranoid about sending them the incorrect time slots. **What do you dislike about Acuity Scheduling?** This may be a paid function, but it would be great to allow multiple options for duration of appointments (30 minutes and 60 minutes, for example). **What problems is Acuity Scheduling solving and how is that benefiting you?** Saving time going back and forth with clients about scheduling, especially across time zones. ### 16. Great site to manage your schedule **Rating:** 5.0/5.0 stars **Reviewed by:** Lashae D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2018 **What do you like best about Acuity Scheduling?** Th thing I like best is you can customize your calendar for you Business **What do you dislike about Acuity Scheduling?** I have no dislikes about the software at all **What problems is Acuity Scheduling solving and how is that benefiting you?** No I’m solving the booking process I can book and get the email if I’m free for the week or booked ### 17. How Did I Live Without Acuity? **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2018 **What do you like best about Acuity Scheduling?** This product is so user friendly! It is quick to learn, quick to use, and has saved our employees countless hours of emailing back and forth with clients to schedule appointments. It also links directly to iCal which makes like so much easier! With the click of a button, the appointment is on our shared calendar. **What do you dislike about Acuity Scheduling?** Nothing! I have had no issues! Everything has been super easy. If I had one complaint, it would be that there is not a discount for non-profit organizations. However, the over-all price is so affordable that it is hard to complain! **Recommendations to others considering Acuity Scheduling:** Do not hesitate! Acuity makes life easier! **What problems is Acuity Scheduling solving and how is that benefiting you?** So much time saved! We used to go back and forth with emails to schedule appointments. We are now able to use that time much more valuably! ### 18. Thumbs up ! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis D. | Program Support Specialist, Law Enforcement, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2019 **What do you like best about Acuity Scheduling?** I like that when I first set up my account, I was walked through the steps one-by-one. That made the website way more easier to navigate through. **What do you dislike about Acuity Scheduling?** At this moment there is nothing that I dislike anout acuity. **What problems is Acuity Scheduling solving and how is that benefiting you?** Acuity has helped me to get my organizational skills under control. Even with the quick download of the app, I’m able to log on and see any upcoming appointments. ### 19. Flexible, Powerful, Affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian D. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Acuity Scheduling?** Ability to modify many different aspects of how the scheduling process works. **What do you dislike about Acuity Scheduling?** Not much to dislike about the product. It covers everything our bicycle shop needed. **What problems is Acuity Scheduling solving and how is that benefiting you?** Product allowed us to better manage and fill our available time but also make sure we didn't over extend our resources. ### 20. Acuity Scheduling **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah S. | Dispatcher, Law Enforcement, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Acuity Scheduling?** It’s ability to sync your schedules , work on schedules **What do you dislike about Acuity Scheduling?** Sometimes get confused with amount of functions available **Recommendations to others considering Acuity Scheduling:** Keep up the great work **What problems is Acuity Scheduling solving and how is that benefiting you?** Timliness and efficiency and work meeting notes ### 21. Best calendar management app on the planet **Rating:** 5.0/5.0 stars **Reviewed by:** Steve P. | Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2018 **What do you like best about Acuity Scheduling?** Acuity has more features than any other scheduler. If there's something you want to do to make your scheduling easier, Acuity can probably do it. My favourite part though is a combination of a great smartphone app, easy to use booking forms for clients and flexibility to easily scale a team as my business grows. It also lets me customise my availability in a way that's as flexible as my weeks. **What do you dislike about Acuity Scheduling?** They have a new feature which is almost awesome where the calendar will batch appointments together - great for not ending up with big blank spaces during the day! I find that it's probably my #1 most desired feature, but sometimes doesn't give enough options to people. The fact that this new feature is my only real concern is pretty amazing though! **Recommendations to others considering Acuity Scheduling:** If you book a lot of appointments, Acuity is the best on the planet by a mile. **What problems is Acuity Scheduling solving and how is that benefiting you?** Saving 5 - 10 hours per week. ### 22. Acuity is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2019 **What do you like best about Acuity Scheduling?** I love that you can link it with your google calendar and there’s so many options to adjust your availability **What do you dislike about Acuity Scheduling?** It can be hard to navigate at times but they just changed the format which has made it easier **What problems is Acuity Scheduling solving and how is that benefiting you?** Having the convenience of booking online that patients like ### 23. Absolutely Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl T. | Owner/Personal Trainer,pilates,yoga instructor, aesthetician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Acuity Scheduling?** Ease of use, options, response from team when I have questions. Layout of mobile really nice. Works on android . Saves me lots of time and money. **What do you dislike about Acuity Scheduling?** Only that I didn't start using it sooner. **Recommendations to others considering Acuity Scheduling:** Definitely give it a try. **What problems is Acuity Scheduling solving and how is that benefiting you?** Saving time in booking appointments, eliminating late rescheduling & cancellations. No more worries about no shows(as I still get paid). Safes time after appointments as client has already paid. Lets me spend more time with clients that are physically in my business vs telephone calls (where sometimes people feel the need to tell you their whole life story , just to book an appointment, Sorry that is what therapists are for). ### 24. Cleaning company **Rating:** 2.5/5.0 stars **Reviewed by:** Leslie R. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Acuity Scheduling?** I am able to see all my appointments at once with their info but I wish it could be more creative so it give me the options to make it look nicer **What do you dislike about Acuity Scheduling?** It would help so it could look more professional **What problems is Acuity Scheduling solving and how is that benefiting you?** It’s a quick link for my customer to make an appointment ### 25. Great scheduling site! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2019 **What do you like best about Acuity Scheduling?** It’s teall simple to use, I’m able to use it in order to keep up with all of the clients that book me. I can also set reminders for myself and when my calendar becomes full it sends a notification through. **What do you dislike about Acuity Scheduling?** I don’t like that I’m not able to make transactions through the website. Someone should be able to place an order through the site. **What problems is Acuity Scheduling solving and how is that benefiting you?** The biggest issue I have is organization and this site definitely helps me figure out everything that I need without giving me too many issues. ### 26. Best booking app! No more back and forth. **Rating:** 5.0/5.0 stars **Reviewed by:** Moe M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Acuity Scheduling?** Creating a cal event and invite is a thing of the past. No more guessing and going back and forth! Book with me by using the link below has been so rewarding. Customers pick a time slot, they get a confirmation, you get their info. Just show up or be ready. I’ve tried them all, this one is at the top! **What do you dislike about Acuity Scheduling?** Creating an event I do wish the I love the customization and integration, However, I wish the free version would have a little more integration and freedom va the paid ones. I get it, but in today’s day and age some of these are basics. **What problems is Acuity Scheduling solving and how is that benefiting you?** Schedule is 77% up from last month! Capturing wrong info is a thing of the past since the customer is the one who fills out the lead capture appt form. ### 27. Great for scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Wendell J. | Search Engine Optimization Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2018 **What do you like best about Acuity Scheduling?** The ease of use for both myself and my clients. **What do you dislike about Acuity Scheduling?** The free features could be a bit more expansive but there are plenty to enjoy. **What problems is Acuity Scheduling solving and how is that benefiting you?** The ability to give my clients quick access to my calendar without the back and forth emailing times and dates. ### 28. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2019 **What do you like best about Acuity Scheduling?** Acuity scheduling is simple to use and transfers to Google calendar seamlessly. **What do you dislike about Acuity Scheduling?** There are not many downsides to using this scheduler **What problems is Acuity Scheduling solving and how is that benefiting you?** Makes ease of scheduling for clients ### 29. So much more than just scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Dee J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2018 **What do you like best about Acuity Scheduling?** Specialized links for scheduling Keeps client list Can add questions for clients to answer when they are scheduling. Syncs with my google calendar. Works hand-in-hand with my infusionsoft to automate features. **What do you dislike about Acuity Scheduling?** Nothing. It has a lot of cool extra features I’m still figuring out.? **What problems is Acuity Scheduling solving and how is that benefiting you?** Ease of scheduling Convenience for my clients ### 30. Perfect for business **Rating:** 5.0/5.0 stars **Reviewed by:** Klaudia G. | Kinesiology expert, stress release expert, Alternative Medicine, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2018 **What do you like best about Acuity Scheduling?** Synchronization with my calendar and scheduling the appointment in Zoom. Immediate payment, no worry, no loss of time. I like that it automatically adjusts timezone, no worry about it, no more calculation. Dashboard for scheduling and designing availability is easy to use, I am still studying it, though. **What do you dislike about Acuity Scheduling?** Lost some data while synchronizing appointments in calender. Application could be as good as computer version. **What problems is Acuity Scheduling solving and how is that benefiting you?** Scheduling online sessions and payment by PayPal. Automatisation is a huge benefit when booking clients. With a few click I have everything in my calendar, so I can't miss any booked session, especially that there is reminder email for me, too. It is even scheduling the appointment in Zoom. ### 31. Makes life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Acuity Scheduling?** I love the mobile app. It keeps me on time and with easy to read notes! Plus options to have confirmations sent to text and email. **What do you dislike about Acuity Scheduling?** I really have no dislikes for this program. It truly made work easier. **Recommendations to others considering Acuity Scheduling:** It is so worth it! **What problems is Acuity Scheduling solving and how is that benefiting you?** It helped keep a running schedule, attendance for private classes, and notices of payments. ### 32. Great Scheduling Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** jenine s. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2018 **What do you like best about Acuity Scheduling?** Acuity Scheduling is the best! It is extremely user-friendly, very reasonably priced and it filled with great features. My two favourite things are the syncing features (it automatically syncs to my calender and alerts me 20 minutes before I have a session) and the fact that I can add terms and conditions in the scheduling page. Embedding the scheduler onto the website is easy, and there are many customizable features and using the app is quite effortless! P.s. you can also add email reminders to your clients and send automated emails when an appointment is booked. Clients can also reschedule and cancel on their own which is a MAJOR time saver **What do you dislike about Acuity Scheduling?** There is no telephone support, that being said any questions I had was easily found on the website and I'm pretty sure they have email support **What problems is Acuity Scheduling solving and how is that benefiting you?** Taking away the administrative busy work ### 33. A scheduling program with many features **Rating:** 4.0/5.0 stars **Reviewed by:** Evan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2018 **What do you like best about Acuity Scheduling?** Acuity Scheduling integrates with websites and payment systems seamlessly. The basic functions are very good, but you have to pay for more advanced features which is well worth it in the long run. It's tutorial is very helpful and will help you get the most out of the software. Group scheduling is what has been most useful in my business. **What do you dislike about Acuity Scheduling?** There is a learning curve to get acclimated to the software which gets easier as you use the software. There is a limited stretch of time that can be scheduled out, however the range is large enough that it allows our team to perform just fine. **Recommendations to others considering Acuity Scheduling:** I'd recommend using the desktop version to make in-depth changes. Overall, Acuity Scheduling provides a bunch of solid features like email remainder, calendars, meeting alarms etc. It also provides quick customer support to resolve their issues with the software. **What problems is Acuity Scheduling solving and how is that benefiting you?** I have the ability to maintain client information and notes for future references. I'm still learning the software as I go, but I am excited to continue supporting Acuity as my go-to software as I grow my wellness practice. ### 34. Acuity helps us schedule our rooms **Rating:** 3.5/5.0 stars **Reviewed by:** Ruth L. | Database Administrator, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2018 **What do you like best about Acuity Scheduling?** We can see at a glance what rooms are being used each day. **What do you dislike about Acuity Scheduling?** Making changes to recurring appointments is difficult. **Recommendations to others considering Acuity Scheduling:** Great solution when people need to schedule appointments with you, especially if you have multiple rooms/teachers available. **What problems is Acuity Scheduling solving and how is that benefiting you?** We need to schedule our rooms. We can set that easily internally. We also need to have teachers schedule lessons. They can do that easily externally. We have students sign up for auditions. That works fairly well. ### 35. Easy to use, smooth look, okay price. **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel W. | Freelance Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2018 **What do you like best about Acuity Scheduling?** I like the style and wrong options. I love the plethora of options, tweaks and integrations. Cute buttons. I'm just starting out, so I wish it was less expensive. **What do you dislike about Acuity Scheduling?** Price is too high for my current budget. **What problems is Acuity Scheduling solving and how is that benefiting you?** I'm using it hoping to get more conversions, and make it easier to connect with me. ### 36. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil L. | Sales Associate Cashier, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2019 **What do you like best about Acuity Scheduling?** The simplicity and how organized it is, I love it! **What do you dislike about Acuity Scheduling?** There's really Nothing to dislike about it **What problems is Acuity Scheduling solving and how is that benefiting you?** Organization, keeping track of your schedule..... It's truly an assistant ### 37. Simple, seamless appointment management. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2018 **What do you like best about Acuity Scheduling?** I used acuity within my Squarespace hosted website to manage lessons in my equestrian business and not only is it seamless in appearance blending in perfectly with the site design, but it also works brilliantly and provides all the possible linking with any possible calendars that you or your client could be using. Wouldn't hesitate to recommend. **What do you dislike about Acuity Scheduling?** Honestly can't think of much perhaps it would be greatis the blocking out of unsuitable days/appt times was slightly easier. **What problems is Acuity Scheduling solving and how is that benefiting you?** Scheduling of showjumping clinics with multiple attendees, and time it takes to speak to people over the phone and schedule a free time that suits both parties. ### 38. Used for scheduled appointments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Acuity Scheduling?** Syncing with multiple types of calendars and the text message reminders **What do you dislike about Acuity Scheduling?** The app didn’t have all the admin functions. **What problems is Acuity Scheduling solving and how is that benefiting you?** Scheduling and more time available ### 39. Great app, but needs some technical expertise **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Acuity Scheduling?** I love how easy Acuity is to sell consulting time. Being able to book their preferred time and pay in all one place is super simple. **What do you dislike about Acuity Scheduling?** It took some technical work to get Acuity fully integrated with our website. Still no good solution to connect to CRM, unfortunately. **What problems is Acuity Scheduling solving and how is that benefiting you?** The problem we were trying to solve was how to charge for consulting at the time the service is schedule. ### 40. My experience **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna W. | Esthetician, Cosmetics, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2018 **What do you like best about Acuity Scheduling?** I love how everything is very easy to use and helpful **What do you dislike about Acuity Scheduling?** I dont Have any dislikes at the present time **What problems is Acuity Scheduling solving and how is that benefiting you?** Breaking every down with descriptions and also making appointments easier for clients ### 41. Great scheduling app **Rating:** 5.0/5.0 stars **Reviewed by:** Lillian J. | Chief Executive Officer, Cosmetics, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2018 **What do you like best about Acuity Scheduling?** I love how simple and easy it is to navigate on the website. **What do you dislike about Acuity Scheduling?** Right now I’m using the free version so I dislike the FEW limitations it has for the free option but overall you’re able to access a lot with the free version and the upgrade to the $15 version is a great deal for starting entrepreneurs like me **What problems is Acuity Scheduling solving and how is that benefiting you?** Acuity helps me let my customers know what services I offer and the details of each service before scheduling an appointment with me. It gives me a much easier and organized way to run my business ### 42. The best scheduler **Rating:** 5.0/5.0 stars **Reviewed by:** Elise S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2018 **What do you like best about Acuity Scheduling?** The ease of creating forms and setting your schedule is amazing. Also being able to add any appointments to your icalendar or google calendar is so convenient **What do you dislike about Acuity Scheduling?** There really is nothing I dislike the ease of using acuity is amazing **What problems is Acuity Scheduling solving and how is that benefiting you?** Scheduling and being on top of clients ### 43. Great Tool for Massage Therapist **Rating:** 5.0/5.0 stars **Reviewed by:** Tykarah P. | Flight Attendant, Airlines/Aviation, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2018 **What do you like best about Acuity Scheduling?** You can collect payments, schedule appointments 24/7, send text reminders, even write SOAP notes and intake forms. It's very convenient. **What do you dislike about Acuity Scheduling?** I wish there was a way to have people upload ID but a credit card works just as well. **What problems is Acuity Scheduling solving and how is that benefiting you?** I was wasting time and missing out on business because I was doing all my scheduling over the phone. No more phone tag. I can focus on massages now. ### 44. Ashthebraider review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2018 **What do you like best about Acuity Scheduling?** I love that clients can make their own appointments and I can also control the calendar for the days I would like to have off **What do you dislike about Acuity Scheduling?** Nothing I absolutely love the acuity app it’s the best appointment app I’ve ran across **What problems is Acuity Scheduling solving and how is that benefiting you?** The hassle, the stress of people contacting you all day when they can look for everything they need right on this website ### 45. The ABSOLUTE BEST **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea S. | Technical Support, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2018 **What do you like best about Acuity Scheduling?** I like the fact that all my calendars sync together and the fact that you can BLOCK out times that you will not be available! I also like the fact that it’s an app that you can use anywhere! **What do you dislike about Acuity Scheduling?** I can’t say that i don’t dislike it because it meets my expectations **What problems is Acuity Scheduling solving and how is that benefiting you?** I always wanted a website and they were able to do that for me ### 46. The best in scheduling tools for any business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2019 **What do you like best about Acuity Scheduling?** The ease of creating my tailored appointments for my clients **What do you dislike about Acuity Scheduling?** There is nothing to dislike. It works just as i hoped. **What problems is Acuity Scheduling solving and how is that benefiting you?** The ease of clients booking and keeping gheir appointments ### 47. My experience with acuity has been very helpful so far **Rating:** 5.0/5.0 stars **Reviewed by:** Jordyn M. | Freelance Makeup Artist, Security and Investigations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2018 **What do you like best about Acuity Scheduling?** I like that I can have my own freelance company at a young age. It helps everything be organized **What do you dislike about Acuity Scheduling?** I don’t likw I have to pay for it but I do understand **What problems is Acuity Scheduling solving and how is that benefiting you?** I realized that it’s a good way to keep everything organized with my makeup clients. It emails me and sends alerts straight to my I calendar to help me be alert of my incoming clients or cancellations ### 48. Good to know... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2018 **What do you like best about Acuity Scheduling?** I liked that it was easy to modify once I got started using it. I also liked that it synchronizes with Outlook. **What do you dislike about Acuity Scheduling?** I don't like that the customer has to see the price when they select the scheduling option. I would like to have the person learn the price on a separate screen so that my rates aren't available for the public to see. **Recommendations to others considering Acuity Scheduling:** I don't know if it needs to have a better sales funnel aspect. Or if it's just something that a web developer should include. **What problems is Acuity Scheduling solving and how is that benefiting you?** Funneling sales for consultation from people visiting my website. ### 49. Very organised, and efficient! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Acuity Scheduling?** I like how you can have separate calanders for different employees. It's very efficient for my business. **What do you dislike about Acuity Scheduling?** The mobile app is very limited, not able to update the description page. **What problems is Acuity Scheduling solving and how is that benefiting you?** The appointment time organisation. ### 50. Acuity Scheduling makes business life easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebekah S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2018 **What do you like best about Acuity Scheduling?** So many things to love about Acuity Scheduling! 1. I love the display on the client scheduling page. Clients can easily see what times you have available on any given day of the week. This is what made me choose Acuity Scheduling over some other schedulers. 2. It integrates with both my Google Calendar, and my Zoom meetings, which saves me so much time! 3. I can customise the display to reflect my brand. It becomes MY scheduler for MY business! **What do you dislike about Acuity Scheduling?** I haven't found anything that I dislike yet! **Recommendations to others considering Acuity Scheduling:** You won't regret using Acuity Scheduling. Definitely give it a go! **What problems is Acuity Scheduling solving and how is that benefiting you?** I'm saving time by being able to integrate Acuity with my Google Calendar and my Zoom meetings. I can also get my clients to fill out intake forms so I have info about them and their business before I start meeting with them. It gives me a real leg up! ## Acuity Scheduling Discussions - [What does Acuity Scheduling do?](https://www.g2.com/discussions/what-does-acuity-scheduling-do) - 1 comment - [View Acuity Scheduling pricing details and edition comparison](https://www.g2.com/products/acuity-scheduling/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+02%3A49%3A03+-0500&secure%5Bsession_id%5D=03b382b2-db1d-4aa9-bca0-af6569d1b9f2&secure%5Btoken%5D=611916bcae6ab19c51c1101900b9d22fa8c65fed51fee458039957bdc46f474d&format=llm_user) ## Acuity Scheduling Integrations - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Acuity Scheduling Features **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management **Administration** - Scheduling - Payment Processing - Invoicing **Calendar View** - Multi-Calendar View - Customizable Viewing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Coaching** - Client Plans - Notekeeping - Session History - Messaging - Goal Tracking - Resource Library **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends **Business Management** - Client History - Promotions - Surveying - Marketing Tools **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Client Manangement** - Personalization - Mobile App - Student Profiles **Integration** - Sync Multiple Calendars - Import Events - Software Integrations **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Agentic AI - Coaching** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Agentic AI - Calendar** - Cross-system Integration **Features** - Standalone Booking - Integrated App - SMS - Email - Confirmation and Cancellation ## Top Acuity Scheduling Alternatives - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,558 reviews) - [Doodle](https://www.g2.com/products/doodle/reviews) - 4.4/5.0 (2,031 reviews)