--- title: Acuity Scheduling Reviews meta_title: 'Acuity Scheduling Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 409 reviews by the users' company size, role or industry to find out how Acuity Scheduling works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 409 scale: '5' date_modified: '2026-06-30' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Acuity Scheduling Reviews **Vendor:** Squarespace **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 4.7/5.0 **Total Reviews:** 409 ## About Acuity Scheduling Acuity Scheduling is flexible scheduling software designed to support anyone in the business of time. Whether you offer appointments, classes, consultations, or excursions, Acuity can help you create a seamless booking experience to match your online presence. Give clients the ability to book, reschedule, cancel, and pay for your services all on their own, while you take control of your calendar and automate workflows. Acuity is a part of Squarespace and integrates with leading third-party applications. ## Acuity Scheduling Pros & Cons **What users like:** - Users love the **ease of use** of Acuity Scheduling, finding it user-friendly and simple to navigate and customize. (4 reviews) - Users appreciate the **user-friendly design** of Acuity Scheduling, enhancing the ease of managing appointments and calendars. (3 reviews) - Users love the **ease of scheduling** with Acuity, appreciating its flexibility in managing appointments seamlessly. (2 reviews) - Users love the **ease of scheduling** with Acuity, enjoying its friendly interface for managing appointments. (2 reviews) - Users appreciate the **scheduling efficiency** of Acuity Scheduling, enjoying easy adjustments and smooth client experiences. (2 reviews) - Users find **appointment management easy and efficient** with Acuity Scheduling, streamlining their scheduling processes effectively. (1 reviews) - Booking Efficiency (1 reviews) - Calendar Integration (1 reviews) - Customization (1 reviews) - Easy Navigation (1 reviews) **What users dislike:** - Users find Acuity Scheduling's **limited features** restrictive, especially with integrations and data management issues. (3 reviews) - Users face significant **scheduling issues** with Acuity, including confusing options and problematic data exports. (3 reviews) - Users find the **complexity of scheduling options** and integration restrictions with Acuity Scheduling frustrating and limiting. (2 reviews) - Users struggle with **limited reporting features** , facing issues with data export and client record merging. (2 reviews) - Users experience significant **integration issues** with Acuity Scheduling, including data export problems and client record merging confusion. (2 reviews) - Limited Customization (2 reviews) - Not Intuitive (2 reviews) - Users find Acuity Scheduling's **appointment management problematic** due to data export issues and client record merging conflicts. (1 reviews) - Booking Issues (1 reviews) - Users experience **calendar issues** with Acuity Scheduling, specifically regarding integrations and account management limitations. (1 reviews) ## Acuity Scheduling Reviews ### 1. Customizable and Intuitive with Excellent Client Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail L. | Wellness Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Acuity Scheduling?** I use Acuity Scheduling for scheduling health coaching appointments, and I find it very customizable and user-friendly for both my team and clients. The ability to customize our schedules, adjust appointment times, and send automated emails to clients is great because it allows a more automated process with communication between clients and requires less manual upkeep to manage appointments. We have many team members who use the platform, making it easier for everyone to manage their availability and appointments effectively. Although the initial setup was time-consuming, it was very intuitive. I like most everything about it. **What do you dislike about Acuity Scheduling?** I like most everything about it. It would be nice if there was an automatic calendar invite sent to both the provider and the participant with the appointment. **What problems is Acuity Scheduling solving and how is that benefiting you?** Acuity Scheduling automates scheduling and communication with clients, reducing manual upkeep. It's customizable and user-friendly, allowing our team to adjust schedules and send automated emails effortlessly. ### 2. Efficient Scheduling, Perfect for Our Studio **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel W. | Owner and director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Acuity Scheduling?** I like that Acuity Scheduling is easy to use and that it's free with my Squarespace subscription. It's valuable because I can integrate it with my website, allowing people to schedule their own trial lessons, and I can have multiple classes during the same time frame. **What do you dislike about Acuity Scheduling?** I wish that with my Squarespace subscription more features were available for free, like texting and accepting payments. **What problems is Acuity Scheduling solving and how is that benefiting you?** I use Acuity Scheduling to let people book trial dance lessons themselves and see available classes, streamlining scheduling to get new people through the door. ### 3. Acuity Scheduling: THE Professional Customized Scheduling Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Acuity Scheduling?** Love, love, love the ease of being able to build and adjust appointments with the ability to easily adjust, move, and update them! Acuity has made the administrative side more friendly to create and adjust your calendar! YEAH! Our clients love the ease of scrolling through the scheduling days/times options! **What do you dislike about Acuity Scheduling?** I no longer have dislikes to share. Acuity is continually improving the user and administrative experience! **What problems is Acuity Scheduling solving and how is that benefiting you?** Managaging all of our "schedule on demand" needs from our clients and the ability to cancel and reschedule. It is very helpful for our clients to receive appointment confirmation emails and the ability to cancel from the simple step of the button within the email. SUper easy and super helpful so that clients do not have to contact us for help with scheduling. ### 4. Limiting Squarespace Integration and Confusing Scheduling Options—Not Worth the Added Cost **Rating:** 2.5/5.0 stars **Reviewed by:** Mark B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Acuity Scheduling?** Acuity came bundled with my Squarespace subscription for an additional fee. This was valuable for a new user, as it reduced the service's learning curve. **What do you dislike about Acuity Scheduling?** I found the integration with Squarespace restrictive, and the scheduler options were confusing initially, then limited as I became familiar with the service. This, together with the high cost of the additional suvbscription led me to switch to another provider. **What problems is Acuity Scheduling solving and how is that benefiting you?** Acuity is useful for removing the "when would you like to meet?" question from client onboarding. Allowing potential clients to easily schedule an introduction call is vital for coaches and consultants, especially solopreneurs. ### 5. Acuity Scheduling is easy to use and has everything I need to run my business effectively. **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Acuity Scheduling?** What I like best about Acuity Scheduling is that I can have multiple instructors scheduling at the same time. **What do you dislike about Acuity Scheduling?** I wish I could have multiple front pages. **What problems is Acuity Scheduling solving and how is that benefiting you?** Acuity Scheduling saves me time by not having to speak to srydents on the phone to schedule appointments. ### 6. Only suitable for the smallest of businesses with simple needs. A disaster for eveyone else. **Rating:** 0.5/5.0 stars **Reviewed by:** Danny R. | Digital Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Acuity Scheduling?** Flexible configuration options. Suitable for very small business **What do you dislike about Acuity Scheduling?** 1) The Acuity website crashes if you try to export more than a handful of appointments. This is a long-standing known issue with no timeline for a resolution. This makes it almost impossible to get your data out of Acuity to use on another platform unless you pay for an API subsciption. It also makes it near-impossible to get your data out and move to one of their competitors. 2) If a client makes a booking with the same name as an existing client, Acuity will treat them as one client and merge their records. For a busy business, this situation is inevitable and will cause chaos when your older client receives emails relating to the new client. Acuity support regards this as "expected behaviour". **What problems is Acuity Scheduling solving and how is that benefiting you?** Allowing clients to book appointments ### 7. Acuity Scheduling Review **Rating:** 5.0/5.0 stars **Reviewed by:** Saksham G. | PPC & SM Ads Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Acuity Scheduling?** Acuity Scheduling is one of the best online booking and appointment scheduling systems. It is user-friendly and has a lot of customization options. It is also very easy to use and integrate. **What do you dislike about Acuity Scheduling?** Acuity Scheduling have limited and basic reporting features, which sometimes feel insufficient. **What problems is Acuity Scheduling solving and how is that benefiting you?** Acuity Scheduling saves a lot of my time by automating bookings and reminders. It also helps me with the payment processing as it supports various payment gateways like Stripe and PayPal. ### 8. Scheduling appointments to drive business **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Acuity Scheduling?** That the interface is user friendly and can easily be navigated. **What do you dislike about Acuity Scheduling?** That it is not easy to add another calendar when hosting special events. **What problems is Acuity Scheduling solving and how is that benefiting you?** It is creating structure in the business week to meet the customer's needs and is benefiting the business because it allows us to be intentional about preparing for the appointments. ### 9. Eliminate the complicatedness of back and forth human Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Phyllis M. | Video Editing and Production Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Acuity Scheduling?** Acuity scheduling has been an essential tool for the execution if my role. It is well curated into a simplified UI which made it soo easy for us to configure, implement, use and manage it all these time. It delivers a wide range of features and flexibility who h enable us to schedule different types of appointments from client meetups, group calls and many other. Acuity Scheduling customization capabilities are topnotch allowing us to reschedule, cancel and add appointments and make the necessary changes on our calendars. Our clients just have to download the app and they can send appointment links directly from acuity via email and those without my email usually send via the website because we have the scheduler embedded on our website. Acuity Scheduling comprehensivity is on another level. With features like attaching backup documents and forms on schedules, sending followup and reminder emails which makes coordination of schedules successful. I haven't experienced any other tool that integrates with so many softwares like Acuity Scheduling. It syncs with Google Calendar , CRM and PayPal so that we can seamlessly accept payments on Acuity Scheduling. Lastly this tool is reasonable priced with soo much benefits than we expected **What do you dislike about Acuity Scheduling?** Though Acuity Scheduling is an impeccably good tool. We made a choice to move to calendly because Calendly offers even more integrations with virtual meeting tools than Acuity Scheduling. It therefore becomes an issue to automatically send out invite links with Zoom, GoogleMeet, Ms Teams or GoTo Meet So if it would accomodate a wide variety of online meeting tools it would be even better. Another problem we encountered was being unable to merge accounts for different businesses under one Acuity Calendar. Syncing different calendars is a big deal or even having multiple users under one Acuity profile **What problems is Acuity Scheduling solving and how is that benefiting you?** Acuity Scheduling has simplified the process of scheduling appointments. It is convenient for us and our clients to coordinate and set up appointments. Integrating it with my calendar ensures that once there is a scheduled event at a certain time it automatically block off availability on the Acuity. This eliminates double bookings and back and forth emails. Effective and smooth scheduling saves us time and help me focus on personalized attendance to all my individual clients. This way I have had productive days since we deployed Acuity Scheduling. It helps plan and prepare for my video shoots, editing sessions delivering exemplary support to my clients. Off work having well laid out appointment schedules is one way to strike my work life balance. That beyond working hours I will be attending to personal issues ### 10. Easy to use, reasonably priced **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Acuity Scheduling?** The client facing view is easy for clients to use to choose their own appointment times. I like the ability to have Acuity try to group appointments together. It also allows us to set that we only want a certain number of a type of appointment in a given week (no more than 4 new client consultations per week, for example). **What do you dislike about Acuity Scheduling?** It integrates with Zoom, so it will create Zoom links for particular appointment types. Unfortunately, you cannot have this trigger based on a custom field. In our use case, it means we had to set our appointment types as Zoom, Phone, and In Person, so that only Zoom appointments get Zoom links. We'd rather set up our appointment types by meeting topic (New Client Consult, for example) and allow the client to choose the Zoom/Phone/InPerson from there. **What problems is Acuity Scheduling solving and how is that benefiting you?** Clients quickly and easily book and reschedule their own appointments and receive reminders, and we're able to keep internal notes attached to each appointment. It's easy to re-book or reschedule a client. ## Acuity Scheduling Discussions - [What does Acuity Scheduling do?](https://www.g2.com/discussions/what-does-acuity-scheduling-do) - 1 comment - [View Acuity Scheduling pricing details and edition comparison](https://www.g2.com/products/acuity-scheduling/reviews/acuity-scheduling-review-4833732?section=pricing&secure%5Bexpires_at%5D=2026-07-05+23%3A06%3A29+-0500&secure%5Bsession_id%5D=1884d2c1-cdd9-458c-ab70-1057706d84ee&secure%5Btoken%5D=48263262aa3de8391a1a6877381064f06939805eb4a3c50548916c309b4afa39&format=llm_user) ## Acuity Scheduling Integrations - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Acuity Scheduling Features **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management **Administration** - Scheduling - Payment Processing - Invoicing **Calendar View** - Multi-Calendar View - Customizable Viewing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Coaching** - Client Plans - Notekeeping - Session History - Messaging - Goal Tracking - Resource Library **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends **Business Management** - Client History - Promotions - Surveying - Marketing Tools **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Client Manangement** - Personalization - Mobile App - Student Profiles **Integration** - Sync Multiple Calendars - Import Events - Software Integrations **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Agentic AI - Coaching** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Agentic AI - Calendar** - Cross-system Integration **Features** - Standalone Booking - Integrated App - SMS - Email - Confirmation and Cancellation ## Top Acuity Scheduling Alternatives - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,556 reviews) - [Doodle](https://www.g2.com/products/doodle/reviews) - 4.4/5.0 (2,031 reviews)