G2

Jon C.

Director, HR Technology & Payroll

Small-Business (50 or fewer emp.)

12/12/2019

"Great Registration System for Participants and Volunteers"

5/5

What do you like best about ACTIVEWorks Endurance?

The ease of use as a Ride Director was very important to me. I wanted my experience to be intuitive and easy, but I also needed my participants to be able to quickly register without trouble. I also wanted a system that would allow me to send out mass emails, run my volunteer registration and also use on-site check in. Review collected by and hosted on G2.com.

What do you dislike about ACTIVEWorks Endurance?

The mailing lists for mass email communications is poor. You cannot delete or edit lists once you create them, and it's very bothersome trying to remember what list you used for what reason. I also wish that the system had volunteer check in capabilities. Review collected by and hosted on G2.com.

Recommendations to others considering ACTIVEWorks Endurance:

Spend some time really learning about the system and its capabilities with your implementation consultant.. not just the sales team. Test, test and test! I also find it helpful to build the shell of the next event after the end of the current one.. that way you can make changes while the registration process is still fresh in your mind. For me, I only hold annual events and it's helpful to do it and let it sit rather than trying to remember. Review collected by and hosted on G2.com.

What problems is ACTIVEWorks Endurance solving and how is that benefiting you?

I was able to efficiently check in my participants without having to deal with paper, eliminated a manual volunteer registration process. Review collected by and hosted on G2.com.

Response from Katelin Keeling of ACTIVEWorks Endurance

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Hi Jonathan!

All of us at ACTIVE truly appreciate you for taking the time to leave a review and share your honest feedback. It's customers like you that empower us to continue innovating and perfecting our product. I have shared your feedback on email list edits and expanding our check-in capabilities to include volunteers with our product team. I’m glad that ACTIVEWorks Endurance has helped to make registration and event day more efficient for you, and I hope we continue to do so as we expand and grow the product.

Best Wishes,

Katelin Keeling, Product Marketer