LA

Lowell A.

IT Manager

Mid-Market (51-1000 emp.)

3/3/2025

"Great Platform and easy to use."

5/5

What do you like best about Action1?

I like that it is very easy to setup and easy to use and is very generous with it's free plan that allows smaller companies to have the tools they need to secure and support their endpoints that they would not have otherwise. It's patch management works great and has lots of options for accepting or denying updates based on needs. it has good monitoring tools and remote access support options to quickly help end users when needed as well. It helps with device inventory as it tells you the hardware and software info of all devices connected to Action1. I highly recommend it to anyone that wants a simple and highly effective solution for Patch management and with the bonus of also having some basic RMM features. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I can't think of any major downsides. I do wish it had built-in support for updating the MS 365 desktop apps without having to set it up and configure it manually, though their database is still quite good and growing all the time. Other than that I can't really think of any right now. Review collected by and hosted on G2.com.

What problems is Action1 solving and how is that benefiting you?

It is solving the problem of not being able to remotely patch Third party software and makes it quicker and easier to Patch Windows as well. It also makes remote tech support much quicker and easier for the end user and me. Review collected by and hosted on G2.com.

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Rating Updated (8/14/2026)
Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.9 out of 5 · Verified reviews from real users

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