G2

Anton K.

Assistant Store Manager

Small-Business (50 or fewer emp.)

7/20/2026

"Fast Chewy Connection and Outstanding US-Based Support"

5/5

What do you like best about Action EDI?

As a small, founder-run business, I was a bit intimidated by EDI, and Action EDI made it approachable. They connected me to my trading partner (Chewy) quickly, with no setup or onboarding fees, and handled the technical heavy lifting so I didn't have to become an EDI expert overnight. The support is the standout - whenever I have a question, I get a real, fast answer from a US-based expert by email, chat, or phone, not a ticket number and a week of waiting. The pricing is refreshingly honest too: they gave me my first year completely free (no credit card details, no anything), with no tricks and no strings attached, then one flat annual rate quoted up front. Review collected by and hosted on G2.com.

What do you dislike about Action EDI?

Honestly, very little. I'd welcome an even deeper self-serve dashboard over time, but the hands-on support has more than made up for it so far. Review collected by and hosted on G2.com.

What problems is Action EDI solving and how is that benefiting you?

It let me meet my trading partner's EDI requirements without hiring an EDI specialist or overhauling my systems. Their FREE first year and no surprise mid-year overages are a huge plus, and everything has just worked since we went live , so I can stay focused on running Repounce instead of wrestling with EDI. Review collected by and hosted on G2.com.