I like that I can customize security, categories and Metadata fields to help classify what different users can see, then silo into categories and then metadata to drill down to find exactly what you need. We have 5 brands now and trying to cater to each of them is a challenge. Figuring out a way to make their search results relevant to their brands is a critical part of administering the DAM. Review collected by and hosted on G2.com.

I think the landing page design tools are pretty basic and could use an update to be more flexible and robust. I use a lot of advanced searches to create links on our landing page and it's very difficult to get the syntax right. I have found on complex, multi-term searches, the built-in advanced search tool often gets it wrong and I have to manually edit the code to get it to work right. The search terms also get very long, some way to shorten this would be helpful too. Insights could be more deep as well. I'd like to know what terms people search with and how they find images would be helpful. I understand that Google Analytics can be used, but having that built-in would be better. User management is cumbersome as well. It would be good to have one page where roles, users and access could be reviewed and edited. Being able to export a spreadsheet of user information would be very useful too. I have gotten a lot of complaints about how long downloading multiple files takes, even if they are in the original format. Converting files and downloading takes way too long and users generally end up downloading the original format and batch processing in Photoshop. Review collected by and hosted on G2.com.