We use Accord for content management, and our sellers use the playbooks as Mutual Action Plans with prospects. The content management piece is excellent—our sellers feel confident that everything in Accord is always the latest and greatest, and from an admin perspective it’s straightforward to manage. With our complex product catalog, Accord playbooks help sellers share the right content at the right stage of the sales process. This has saved them time searching for materials and has also made it clear what’s required at each stage. Our sellers love it. Review collected by and hosted on G2.com.

We’ve run into a few bugs and snags, but the Accord team has been incredibly responsive and has delivered fixes in days rather than months. On the content management side, there are a few additional features we’d love to see, such as content approvals. That said, the Accord team is quick to improve the product and implement enhancement requests, so I’m confident it’s on the roadmap. Review collected by and hosted on G2.com.