I think our account rep was the best thing about Accord. We were able to upload files through the website, and she followed up with us quickly with questions. Review collected by and hosted on G2.com.
The software may be a little too simple. I want to be able to download digital copies of 1095-Cs for employees who request it because they didn't receive a physical one at home. I haven't figured that out yet so I've just been taking screenshots of their 1095-Cs and sending them that way. Review collected by and hosted on G2.com.
We're glad to hear that you had a great experience and found our website easy to use. We appreciate your feedback about the simplicity of the software and the need for downloading digital copies of 1095-Cs. We do have this is available, please reach out and I will be happy to assist with how to complete this action in the system.