G2

Amber P.

Ticketing & Box Office Manager

Entertainment

Small-Business (50 or fewer emp.)

7/24/2018

"Great Software For Our Small Performing Arts Center"

5/5

What do you like best about accesso ShoWare?

It is so easy to set up a show, and there are so many options to choose from. I love all of the ticketing header options, as well as ways to make both GA and reserved ticketing events. It is easy to go in and change almost anything, even after a show is on sale. The customer service may be my absolute favourite though. Our Client Manager is amazing and he never takes more than a day to get me an answer to something, or super fast if it is an "emergency". Their after hours support is knowledgeable and helpful as well. Review collected by and hosted on G2.com.

What do you dislike about accesso ShoWare?

I wish I could delete old events and old coupon codes and price structures. But you can only archive them. Review collected by and hosted on G2.com.

Recommendations to others considering accesso ShoWare:

Definitely do a demo with them. Their sales and client services staff members are absolutely amazing and so wonderful to deal with, we have learned so much from them! They also have great connections if you need new equipment for your ticket office like BOCAs, encrytption swipers, etc. Review collected by and hosted on G2.com.

What problems is accesso ShoWare solving and how is that benefiting you?

We really increased our online ticket sales after switching to Showare. It is a lot more user friendly, especially for our older demographic. We are now at over 65% of our sales are online. This has been helpful so that we could minimize the phone time for our ticket staff who were constantly having to help guests through the online process with our old system. Review collected by and hosted on G2.com.