The biggest win for us has been getting hours of A/R follow-up off our team's plate. The AI handles the bulk of outbound calls, texts, and emails for outstanding invoices and only escalates the accounts that actually need a human. Setup was fast, we were running in about a week, and the dashboard makes it easy to see what's happened on every account. Review collected by and hosted on G2.com.

Like any new tool, there was a short tuning period at the start to refine call scripts and disabled customer lists. Once that was sorted it has been smooth, and the team is quick to make changes when we flag something. Review collected by and hosted on G2.com.