It simulates human behavior using both public and proprietary data. At the same time, response rates are falling: fewer people answer polls and surveys than they used to, which makes the results less reliable and harder to gather. Review collected by and hosted on G2.com.
Simulated people can quietly inherit the blind spots baked into their data. When certain groups are underrepresented online or in the training set, they may be modeled poorly, and that becomes a serious issue if decisions about products, ads, or campaigns are being made on that basis. Real surveys have their own bias problems, but at least real respondents can still surprise you. Review collected by and hosted on G2.com.