360Learning Reviews & Product Details

What I like most about 360Learning is how easy it makes it to create and deliver interactive training. The platform is incredibly user‑friendly—both for content creators and learners—which means training can be designed, updated, and rolled out quickly without needing technical expertise. Its collaborative features also make learning feel engaging and social, rather than passive.

Upsides of Using 360Learning

1. Easy and intuitive course creation

You can build courses fast with templates, drag‑and‑drop tools, and integrated quizzes—no specialist skills required.

2. Strong collaborative learning

Learners can comment, ask questions, participate in discussion threads, and complete peer-based activities, which boosts engagement and knowledge retention.

3. Great for continuous learning

Subject matter experts within the organisation can create and share content easily, supporting a culture of ongoing skills development.

4. Analytics that drive improvement

360Learning offers clear tracking on learner progress, engagement, and completion rates, helping you fine‑tune training programs.

5. Mobile-friendly

Employees can learn anytime, anywhere, making it ideal for busy teams or those in operational roles.

6. Seamless integrations

It works well with HR systems, content libraries, and other digital tools, creating a smooth training workflow. Review collected by and hosted on G2.com.

While 360Learning has many strengths, one downside is that some of its features can feel limited or restrictive without additional configuration. Certain admin and reporting functions require extra setup to get the level of detail you need, and navigating some advanced settings isn’t always intuitive. The platform’s reliance on collaboration—while a strength—can also mean content quality varies unless teams are properly trained and aligned. Review collected by and hosted on G2.com.

Support has gradually been improving as our time with the platform increases. The last few CSM's we have had including our current, have been very responsive to my questions and happy to help however they can. We have learned how to integrate the system better into the daily lives of our users and have adapted processes. The contract renewal process has also been easier than several others in our tech stack which I appreciate. Review collected by and hosted on G2.com.

I still wish there was a way to mark users complete on a training. Several other LMS platforms have this feature and I think it would be very helpful for 360Learning to develop as well. If the feature were only limited to platform admins, that could help a lot with any compliance concerns. Also some sort of audit trail feature showing changes made across each module of the platform, including permissions and backend features, would be helpful. Review collected by and hosted on G2.com.

360Learning allows us to provide our employees with numerous training courses on various and diverse topics, accessible whenever they wish, so they can train in their free time and progress on subjects related to their positions or even on more personal topics (emotion management, etc.).

The tool is easy to use for learners; they can find the courses assigned to them in a few seconds and are guided during the first use.

The integration and implementation of the platform is simple; everything can be done completely autonomously.

Regarding customer support, we are fortunate to have Claire as our CSP, who is available whenever we have a question or an issue and who regularly checks in on our projects. She is also our best advisor on the platform, especially in terms of animation, functionality, or data analysis. Thank you, Claire! Review collected by and hosted on G2.com.

Although efforts have been made recently, I find it unfortunate that we still cannot further customize the platform, especially the groups. For example, we have two different brands present on the platform, but it is impossible for us to have two colors on the platform.

Also, it is unfortunate not to have an alert feature when a module no longer works because some learners find themselves stuck in their courses and do not think to contact us. Review collected by and hosted on G2.com.

I like that 360Learning is easy to use; we don't need to train our end users on how to use the platform. It's easy for content creators to design content, even from a PDF or PowerPoint. The authoring experience is very intuitive, allowing us to enrich static content with interactive elements like quizzes or knowledge checks directly within the course flow. Another key strength is how accessible the tool is for contributors, enabling everyone to participate in content creation without needing instructional design or technical expertise. The combination of ease of use, rapid content creation, and built-in interactivity makes 360Learning a very efficient solution for scaling internal knowledge and accelerating learning deployment across teams. Review collected by and hosted on G2.com.

There are a lot of updates, which can be difficult to follow and update everyone. It would be helpful to better structure how updates are shared, grouping by themes and distinguishing between major changes and minor enhancements. A more targeted communication would also help, as not all users need the same level of information. Review collected by and hosted on G2.com.

Our onboarding experience with 360learning was remarkably smooth. The team worked closely with us to transfer all our existing training materials and ensure they operated seamlessly on the new platform. With strong integrations in place, we have been able to automate our daily administrative tasks, which has brought considerable value and allowed the platform to integrate effortlessly with our Salesforce CRM. Our volunteers enjoy using 360learning, finding it both accessible and effective for everyone involved. The platform is consistently evolving, with frequent updates and new features that improve our user experience without creating additional work for us.

We have been well supported throughout by 360learning, whether it be their efficient technical advisors or our dedicated customer success managers - who have helped us evolve our L&D to the next level. Review collected by and hosted on G2.com.

At this point, I don't have any issues to mention. As I noted earlier, the platform is constantly evolving and introducing new features. It's important to keep up with product updates so you don't miss out on anything useful! Review collected by and hosted on G2.com.

I find 360 learning to be a really intuitive platform to work with. Compared to other LMS systems, it feels straightforward and simple to use, and I can very often find the answer just by playing around in the system. For example, I was recently building some learning and hadn't really had any instruction on it aside from knowing where the create button was. Despite that, I was able to build it with very little support. There were plenty of prompts along the way to help. I've also really enjoyed trialling the AI function to build learning content, this does need refining but provides a good template to build on, particularly when you have slides already. Review collected by and hosted on G2.com.

While I like the premise of the AI tool, it still needs some refining. Right now, the AI is helpful for providing a template to work from; however, I often find that when I upload slides to convert into learning content, the information isn’t accurate and requires a lot of fact-checking to make sure it’s correct for learners. Review collected by and hosted on G2.com.

I really like that 360Learning is bringing out new features and they're using AI. For example, the new AI companion is something I love because it helps people find what they need when they need it. With the AI companion, people don't need to know a particular course to search for; they can just type in a question about their needs and the companion helps them find different courses that can help them. This feature is really useful as it helps people become more autonomous, and it means they can find what they need when they need it. I'm really happy with this feature. Review collected by and hosted on G2.com.

I didn't like the search function as it was. I find it hard to curate and manage things.But from a user perspective this isn't really an issue now with the Ai companion. Review collected by and hosted on G2.com.

For some time, there have been a lot of learning platforms that can feel hopeless, as you just click through slides alone. 360Learning is built around collaboration and conversation. It does not give you a course and leave you in the dark. You can ask questions right inside a lesson, give feedback to a peer, and even create content with your team. It makes learning feel less like a checkbox and more like a shared, active experience.

So yes! for me, it's that social, interactive layer that sets it apart. It's learning with your team, not just from a screen. Review collected by and hosted on G2.com.

1. It can be pricey, especially for smaller teams or startups.

2. The admin side has learing curve:- it's not always intuitive at first.

3. There are limits to how much you can customize the look and feel.

4. The mobile app is good for taking courses, but not great for building and managing them on the go. Review collected by and hosted on G2.com.

360Learning has really helped us to elevate the learning experience for our colleagues. Being able to segment learning for different audiences creates a more tailored experience has been a game changer, as well as the features allowing us to created varied types of content. The AI capability is also great, and looking forward to seeing this grow over time!

From implementation until now, we have been fully supported by the team. The service we received from the Implementation team and the Customer Success team in particular has been really valuable. They are quick to respond and help with any queries.

We are also seeing increased engagement with our users versus our previous platform, showing that learners are coming back to the platform regularly. Review collected by and hosted on G2.com.

At first, it can be a bit tricky to learn how to use the platform - particularly as an author / admin. There are a few steps to remember to make sure content reaches the right people and is visible in the right places. The Engagement Academy does help with this, but I do feel it could be a smoother experience.

I've also experienced some long wait times for responses when raising a support ticket. This is not the case when reaching out to my CSP though, and they have often helped to escalate issues when needed. Review collected by and hosted on G2.com.

360Learning is an intuitive and straightforward learning platform that effectively balances personalized, user-driven experiences with the formal requirements of our organization. The AI-authoring tool has proven to be extremely effective, enabling our small learning team to produce and launch more content than we would have managed otherwise. Implementation was simple, and with the customization options, it was easy to get a refined & branded platform up and running quickly. Additionally, Customer Support has been responsive to our suggestions and quick to assist whenever any issues—though rare—have come up. I also have deeply appreciated the Maturity Model that 360Learning offers as a clear framework for a deeply necessary but oft underestimated function within an org; it helps demonstrate performance and efficacy, all while providing a pathway to create greater impact. Review collected by and hosted on G2.com.

We haven't integrated our HRIS, so I have done user management manually and found some of these functions to be a bit cumbersome (ex: manager-managee relationships). We also have the Slack x 360Learning integration set up, and it is on the simple side; as a Slack-forward company, I would love for this integration to be more robust. Review collected by and hosted on G2.com.