![Alex G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex G.") AG Alex G. Jefe de Sistemas e Inteligencia Artificial Small-Business (50 or fewer emp.) 8/3/2026 "360Dialog makes the WhatsApp Business API easy and stable, with helpful support and clear pricing." 5/5 What do you like best about 360Dialog? The best thing about 360Dialog is how easy it is to access the WhatsApp Business API without relying on a lengthy integration process. The number registration and verification were quick, the dashboard is clear, and the documentation allows us to connect the API with our internal tools in no time. Message delivery is stable even at high volumes, and the pricing is transparent, which makes it easy to calculate costs per conversation. Support responds helpfully when any questions arise regarding templates or the status of the number. Review collected by and hosted on G2.com. What do you dislike about 360Dialog? There is little to criticize. If anything, the panel interface is quite basic and a dedicated module for analytics and more detailed reports within the platform is missing, as today one has to rely on external tools. Also, the initial setup can be somewhat technical for teams without a development profile, although the documentation helps to resolve this. Review collected by and hosted on G2.com. What problems is 360Dialog solving and how is that benefiting you? 360Dialog solved the problem of centralizing customer service on WhatsApp for us. Previously, we managed inquiries from individual phones, without traceability or metrics, and messages were lost. With the official API, we were able to integrate WhatsApp with our CRM, automate order notifications and frequent responses, and distribute conversations among several agents with the same number. The result has been much shorter response times, fewer lost inquiries, and a communication channel with better open rates than email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated See what 106 reviewers think of 360Dialog 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/360dialog/reviews)