G2

Yash A.

Sr. Designer and Software Tester

Media Production

Small-Business (50 or fewer emp.)

4/29/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"247waiter’s best place for ordering..."

5/5

What do you like best about 247waiter for Restaurants?

What I appreciate most is the intuitive and fast ordering interface, which minimizes friction, especially during busy periods. The drag-and-drop menu saves us hours of administrative work each week. Onboarding was smooth, supported by excellent assistance that ensured seamless POS integration. Compared to larger platforms, 247waiter delivers a better ROI, allowing us to maintain margins while providing a premium experience. Additionally, the AI upselling features have increased our average order value by approximately 12%. Review collected by and hosted on G2.com.

What do you dislike about 247waiter for Restaurants?

The system is powerful, but setting up complex menus can be time-consuming, and the documentation isn’t ideal—video tutorials would be helpful. Improved loyalty program integration, a dedicated mobile analytics app, and a more modern reporting dashboard would enhance usability. Additionally, there is occasional lag when updating large menus, so faster syncing between the back-end and live site would be beneficial. Review collected by and hosted on G2.com.

What problems is 247waiter for Restaurants solving and how is that benefiting you?

The platform is powerful but complex menu setup and documentation could be improved. Occasional back-end lag during peak times and an outdated reporting interface need refinement, along with faster sync, better loyalty integrations, and a dedicated mobile analytics app. Since switching to 247waiter, we’ve reduced manual errors and high commission costs, improved efficiency by 15%, and increased revenue retention. The AI upselling features have also boosted our average order value. Review collected by and hosted on G2.com.