G2

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

8/26/2026

"The 24/7 monitoring has been very dependable. What stands out most is how quickly the team responds and how smoothly they handle situations when something needs attention."

5/5

What do you like best about 1Degree Surveillance?

The biggest thing for us is how responsive and hands-on their team is. It does not feel like we are just using another security system. There are real people behind the service who are paying attention and ready to act when needed. Communication has also been straightforward, which makes working with them easy. Review collected by and hosted on G2.com.

What do you dislike about 1Degree Surveillance?

There is not much to improve overall. Perhaps slightly more proactive updates or reporting would make the experience even better, but the service has been reliable and the team is always responsive. Review collected by and hosted on G2.com.

Recommendations to others considering 1Degree Surveillance:

If you need reliable 24/7 remote video monitoring and a team that actually responds when something happens, 1Degree is worth considering. I would recommend being clear about your camera coverage, escalation process, and reporting needs from the beginning so they can set everything up around your site properly. Review collected by and hosted on G2.com.

What problems is 1Degree Surveillance solving and how is that benefiting you?

1Degree helped us maintain reliable 24/7 video monitoring without depending completely on on-site security staff. Their team verified alerts, reviewed suspicious activity and responded when something actually required attention. It gave us better coverage and much more confidence in our office security. Review collected by and hosted on G2.com.