# ZoomInfo Sales Reviews **Vendor:** ZoomInfo **Category:** [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) **Average Rating:** 4.5/5.0 **Total Reviews:** 9,055 ## About ZoomInfo Sales ZoomInfo Sales is a comprehensive sales execution solution designed to empower sales teams by transforming data into actionable insights within a single, unified platform. This innovative tool integrates three core products—ZoomInfo Sales, Copilot, and GTM Workspace—each tailored to enhance the sales process and improve efficiency. The ZoomInfo Sales component stands out as a leading B2B sales prospecting platform, offering access to an extensive database that includes over 70 million direct dial phone numbers, 174 million verified email addresses, and 500 million professional profiles. This wealth of information enables sales professionals to identify and connect with potential clients effectively. Additionally, the platform tracks buyer intent, monitors website visitors, and processes over one billion buying signals each month, ensuring that users have access to timely and relevant data. With a significant annual investment in data quality, ZoomInfo guarantees that the intelligence provided is both accurate and reliable, as it is meticulously verified rather than scraped from unreliable sources. Copilot serves as an AI-driven sales assistant that centralizes critical data and signals, allowing sales representatives to prioritize accounts and uncover opportunities more efficiently. By providing custom account summaries, personalized recommendations, and tailored email communications, Copilot streamlines the research process, saving sellers an estimated 10 hours each week. Its seamless integration with existing CRM systems ensures that users receive real-time alerts on account changes, enabling timely engagement with customers and prospects. GTM Workspace further enhances the sales process by shifting teams from a reactive to a proactive approach. This AI-powered workspace consolidates insights from various systems into a single view, allowing sales professionals to manage their workflows more effectively. AI agents within GTM Workspace conduct account research, generate follow-up tasks, monitor signals, draft outreach communications, and suggest next best actions. This holistic approach ensures that sales teams can operate efficiently, making informed decisions based on comprehensive insights. Overall, ZoomInfo Sales provides a robust solution for sales teams looking to optimize their processes and drive better results. By combining accurate data, AI-driven insights, and streamlined workflows, it enables users to focus on what matters most—building relationships and closing deals. ## ZoomInfo Sales Pros & Cons **What users like:** - Users value the **robust and accurate contact information** provided by ZoomInfo, enhancing their prospecting efforts effectively. (413 reviews) - Users appreciate the **ease of use** of ZoomInfo Sales, allowing for intuitive navigation and seamless integration with CRM systems. (402 reviews) - Users value the **data accuracy** of ZoomInfo Sales, facilitating effective sales intelligence and lead discovery. (384 reviews) - Users value the **ease of prospecting** with ZoomInfo, significantly improving ICP identification and conversion rates. (334 reviews) - Users value the **ease of finding companies and contacts** with ZoomInfo Sales, enhancing their prospecting efficiency. (324 reviews) - Users benefit from the **accurate and extensive lead generation** capabilities of ZoomInfo Sales, enhancing their acquisition efforts. (321 reviews) - Accuracy of Information (301 reviews) - Accurate Data (274 reviews) - Accuracy (251 reviews) - Integrations (196 reviews) **What users dislike:** - Users find the **inaccuracy of contact data** frustrating, as it hampers effective outreach and connection success. (232 reviews) - Users find **outdated data** like bad email addresses and old job titles problematic for effective outreach. (232 reviews) - Users face challenges with **outdated contacts** , including incorrect information and integration issues affecting their searches. (215 reviews) - Users experience **data inaccuracy** , with outdated or missing information, especially for smaller businesses, complicating their searches. (188 reviews) - Users experience **outdated information** like bad email addresses and job titles, requiring additional verification, often on LinkedIn. (172 reviews) - Inaccuracy (158 reviews) - Inaccurate Information (142 reviews) - Data Accuracy (112 reviews) - Incorrect Information (109 reviews) - Missing Information (100 reviews) ## ZoomInfo Sales Reviews ### 1. Accurate Data and Powerful Prospecting That Streamlines Lead Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Leanne G. | Sales Operations Manager, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about ZoomInfo Sales?** What I like most about ZoomInfo Sales is its ability to provide accurate, up-to-date contact and company data, which makes prospecting and lead generation much more efficient. The platform’s advanced search and filtering capabilities help quickly identify the right decision-makers, while its integration with CRM systems keeps all sales data centralised and actionable. I also appreciate the insights and analytics it provides, which help prioritise high-value opportunities and improve targeting for outreach. Overall, it saves time, improves the quality of leads, and supports more data-driven sales decisions. **What do you dislike about ZoomInfo Sales?** One downside of ZoomInfo Sales is that maintaining data accuracy can sometimes be a challenge, as contact details or company information can change quickly. The platform can also feel overwhelming at first due to the breadth of features and options available, which can require time to learn and optimise. Additionally, some of the more advanced functionalities may be limited to higher-tier plans, which can be a barrier for smaller teams or organisations. Overall, while highly useful, it requires some ongoing effort to get the most value from the tool. **What problems is ZoomInfo Sales solving and how is that benefiting you?** ZoomInfo Sales solves the challenge of finding accurate and relevant prospect information quickly, which reduces time spent on research and improves the quality of outreach. It centralises company and contact data, allowing the sales team to target the right decision-makers with confidence. This leads to more efficient lead generation, higher-quality conversations, and better pipeline management. Overall, it saves time, increases productivity, and supports more data-driven sales strategies, helping the team close deals faster and with greater accuracy. ### 2. User-Friendly platform that helps you transform your business **Rating:** 4.5/5.0 stars **Reviewed by:** Monica R. | TA Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about ZoomInfo Sales?** I find ZoomInfo Sales very user-friendly and extremely easy to use. It’s dynamic and provides a lot of insight into potential prospects and decision-makers, even when full information isn’t available. We’ve run successful email marketing campaigns and closed good deals after using their contact data. The response rate for emails we’ve sent using ZoomInfo Sales contact information has been impressively good. What I really like is that it helps us reach people we couldn’t have contacted directly through other tools or programs we’ve used in the past. The initial setup was straightforward, and the platform feels intuitive, which minimizes the need for extensive training. Another function I’ve found especially useful is the company descriptions; the results we’ve gotten from them have been very accurate. **What do you dislike about ZoomInfo Sales?** I don’t dislike anything about the tool. My main suggestion is to keep expanding the data coverage for Latin America. We also use it for searches in Europe, Asia, the Middle East, and the US, and in those regions I’ve found it to be very robust. It would be great to improve the presence of, and access to, information for countries in Latin America. Also, some of the contact information isn’t updated—there are cases where contacts no longer work at their companies or don’t hold those positions anymore. That said, I understand this isn’t easy to keep current in a world where professional mobility moves so fast. Overall, I love ZoomInfo and have already recommended it to former colleagues and family. **What problems is ZoomInfo Sales solving and how is that benefiting you?** ZoomInfo Sales helps me find prospects and decision-makers worldwide, so I can reach people I can’t easily access directly or through other tools. It also strengthens our email campaigns and has helped us generate good deals. ### 3. Comprehensive Data, Phenomenal Support & Easy/Precise Filter Methods for Accurate Target Audience **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi G. | Senior Business Develeopment Manager & Indoor & Outdoor Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about ZoomInfo Sales?** I absolutely love ZoomInfo Sales. I've recommended it to a bunch of friends and helped others within their organizations learn how to use it better. The intent and filtering features are incredibly useful and important to me, especially when it comes to revenue amounts and locations. My account manager has been really good, showing me the ropes and being available when needed. ZoomInfo Sales makes it easy to find the correct decision maker by allowing me to input multiple job titles, which is super helpful when dealing with thousands of contacts. I love being able to find cell phone numbers and email addresses, and there’s a lot of valuable information available about the companies, including what they're searching for, which is part of the intent that I really like. My favorite thing is being able to do searches and create qualified lists with filters like revenue, location, and industry, helping me reach the right people. The interface works really well, and I appreciate the speedy communication and resolutions I receive. It was really easy to integrate, I use it 50-100 times a day, & I'm SO glad we have it!! **What do you dislike about ZoomInfo Sales?** Sometimes, if a person's name hasn't been used frequently or searched for in the past ninety days, it doesn't show up in the immediate search with the criteria I put in. Even if I do type somebody's name in very specifically, then it'll pop up, which is a bit of a challenge. It's kind of a turnoff when I'm trying to seek out a company and see only 10 employees, making me think I've reached the end of my search. I wish they wouldn't quite be filtered out like that. **What problems is ZoomInfo Sales solving and how is that benefiting you?** I find ZoomInfo Sales incredibly useful for identifying decision-makers, filtering by job title and location, and accessing vital company information. It offers reliable data, helping me reach the right contacts quickly with valuable insights on company searches and intent. ### 4. Prospecting Made Efficient with Reliable Contacts, Intent Data, and Company Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Sadhwi P. | International Business development executive, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ZoomInfo Sales?** Is that how it makes prospecting much more efficient. Instead of spending hours trying to find the right contacts or verify information, I can quickly identify the right decision-makers and get reliable contact details in one place. I also find the intent data and company insights really helpful because they give context about which companies might actually be in the market for what we offer. Overall, it just helps me focus more on having meaningful conversations with the right people rather than spending most of my time on research. **What do you dislike about ZoomInfo Sales?** One thing I don’t like as much about ZoomInfo is that the data isn’t always perfectly accurate. Occasionally I run into outdated contact details or people who are no longer in the role, which can slow things down a bit. It’s still a very useful tool overall, but I usually find myself double-checking some information before reaching out. **What problems is ZoomInfo Sales solving and how is that benefiting you?** For me, the biggest benefit is time savings and better targeting. I can quickly build prospect lists, identify the right roles within a company, and get direct contact information instead of guessing or going through generic inboxes. The company insights and intent signals also help prioritize which accounts might actually be looking for solutions like ours, so my outreach is more focused and relevant. Overall, it helps me spend less time researching and more time actually engaging with potential customers. ### 5. A Strong Tool for Growing Your B2B Contact List **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about ZoomInfo Sales?** It helps me grow my contact list and build real B2B connections. They’re consistently adding more contacts and working to improve the accuracy of each data pull. **What do you dislike about ZoomInfo Sales?** Sometimes you’ll get a contact with data that’s off or incorrect, but that’s part of the game. Another thing that would really help is having a timeline on the info—something that shows when the last data pull happened. You end up with a lot of outdated info, which is also part of the game, and it means you still need to source and verify your contacts. **What problems is ZoomInfo Sales solving and how is that benefiting you?** When I am reaching out to new facilities or business', trying to get in the door can be tough. You have gatekeeper and so many things pushed against you. With Zoom info having a contact name to start your chase is a great foot in the door already. Builds way more value and not the cold call feeling verse having that warm call starting out. ### 6. Superior Data Accuracy & Easy to Navigate Through Filters **Rating:** 5.0/5.0 stars **Reviewed by:** Mairol S. | Sales Development - Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about ZoomInfo Sales?** I like the filters and intent data in ZoomInfo Sales. It's really helpful because we have multiple ways to filter, and the intent data gives us leverage on the companies and the people we are targeting. It's way more efficient compared to other tools I've used, which were a pain to filter through different titles and locations. ZoomInfo Sales allows for a lot more options. **What do you dislike about ZoomInfo Sales?** I would like to narrow down the titles more. If you add a job title like maintenance manager, it just gives you maintenance manager titles. I would like it to be more specific or narrowed down. **What problems is ZoomInfo Sales solving and how is that benefiting you?** ZoomInfo Sales provides highly accurate data for prospecting and call outreach. I like the multiple filtering options and intent data that give us a leverage on targeting companies and people effectively. ### 7. Easy to Use, Complete Contacts, and Smooth HubSpot Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Angie P. | Carrier Sales Northeast & Canada, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about ZoomInfo Sales?** sometimes contacts are outdated and I find very complete contacts in zoom info. It's very easy to use, it's connected to hubspot and I can update contacts from it and also do some calls. Customer service has been great when I have needed the support **What do you dislike about ZoomInfo Sales?** Sometimes my session expires too quickly, and I have to log in again. Also, I don’t think it’s necessary to show contact names for contacts that don’t have a phone number or an email address. **What problems is ZoomInfo Sales solving and how is that benefiting you?** If I have the rights contacts my chances to do the business increase. It's being also very useful for helping me setting up appts. Right now my book of business is more set, but in the past I used a lot Engage and I loved it. The flows for the calls is just great ### 8. Prospecting Powerhouse with Smart Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul D. | Senior Account Executive - North America, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about ZoomInfo Sales?** I use ZoomInfo Sales for prospecting and sales intelligence for my targeted accounts. It helps me identify the right stakeholders in a company along with their contact details. I really like the intent signals part the most because it helps me understand companies who are in the market or might be exploring similar products. It's better than shooting in the dark. They have been bringing a lot of innovation in their product, and I currently don't see any major gaps. **What do you dislike about ZoomInfo Sales?** I think ZoomInfo does not provide real time update as Sales Navigator does. That's what is currently missing. **What problems is ZoomInfo Sales solving and how is that benefiting you?** I use ZoomInfo Sales to identify the right stakeholders in a company with their contact details. It also helps me understand which companies are in the market, avoiding guessing games. ### 9. Powerful Drill-Down Tools for Finding Key Targets **Rating:** 4.5/5.0 stars **Reviewed by:** Michael R. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about ZoomInfo Sales?** I appreciate the ability to drill into the information and refine the focus to ensure I am finding key targets and not just a mass of junk we won't use. **What do you dislike about ZoomInfo Sales?** The info (even above 85% as a score) is not as valid as I may have thought. I give grace in the instances where the person changed rolls / the rolls changed personnel within the last 3-6 months but there are definitely still some struggle spots. When the person has not been in roll for over a year, that is a bit of a struggle. **What problems is ZoomInfo Sales solving and how is that benefiting you?** Getting a peek behind the curtain is always helpful so when phone calls are made, in most instances I get the person or I am at least asking to speak with the former person in that role due to a recent change. ### 10. So easy to find the right people here and contact them! **Rating:** 5.0/5.0 stars **Reviewed by:** Kate H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about ZoomInfo Sales?** They rolled out a lot of new features and enhancements, such as algorithms to predict who might be seeking a product like yours, such as a company who is actively looking for a new IT provider, etc. **What do you dislike about ZoomInfo Sales?** Still dislike the new user interface a lot: I dislike that in this new version, only a few contacts at a time show on your screen. I would like to be able to see many contacts simultaneously in a list. Not a lot of contacts fit on the screen all at once. It makes it harder to focus and I'm a big picture kind of person. I like to see everything on my screen at once instead of constantly scrolling and clicking **What problems is ZoomInfo Sales solving and how is that benefiting you?** It provides me with contact info to make sales! Without it, it would be much harder to find contact info and a lot harder to know which people to target for sales. ## ZoomInfo Sales Discussions - [Sneaky auto-renewal clause in ZoomInfo contract](https://www.g2.com/discussions/sneaky-auto-renewal-clause-in-zoominfo-contract) - 3 comments, 4 upvotes - [Who are ZoomInfo's top 3 competitors?](https://www.g2.com/discussions/who-are-zoominfo-s-top-3-competitors) - 4 comments, 2 upvotes - [Help me, how to submit my company?](https://www.g2.com/discussions/help-me-how-to-submit-my-company) - 1 comment, 1 upvote - [How sales org can benefit by using ZoomInfo web-sights functionality ?](https://www.g2.com/discussions/how-sales-org-can-benefit-by-using-zoominfo-web-sights-functionality) - 1 comment, 1 upvote - [How does ZoomInfo SalesOS empower sales teams to achieve better results through data-driven insights?](https://www.g2.com/discussions/how-does-zoominfo-salesos-empower-sales-teams-to-achieve-better-results-through-data-driven-insights) - 3 comments, 1 upvote ## ZoomInfo Sales Pricing - **ZoomInfo Professional**: Contact Us Take prospecting to the next level with best in class contact & company data. - **Copilot Advanced**: Contact Us AI driven account prioritization based on unique B2B signals & deeper insights. - **Copilot Enterprise**: Contact Us Scale your GTM strategy through AI-generated account summaries, advanced signals & more. 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Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Data Availability** - Contact Data Availability - Account Data Availability - Offline Data **Lead Intelligence** - Lead Validation - Lead Enrichment - Lead Quality - Lead Analysis - Browser Extension **Lead Monitoring** - Features - Performance - Identification **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Generative AI** - AI Text Generation - AI Text-to-Speech **Agentic AI - Lead Mining** - Cross-system Integration - Proactive Assistance **Agentic AI - Visitor Identification** - Cross-system Integration **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Marketing Account Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Lead Intelligence** - Market Insights - Account-level Insights - Lead Analysis **Lead Management** - Segmentation - Predictive Scoring - Account Identification **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Callback Scheduling - Call Recording **Platform Additional Functionality** - Integrations - Topic Customization - Natural Language Processing (NLP) - Alerts - Real-time Intent **Data Capture** - Mobile - Websites - Social Media - Data **Segment Trending** - Web - Social - Benchmarks - Finance **Agentic AI - Lead Intelligence** - Cross-system Integration **Agentic AI - Email Verification** - Decision Making **Lead Management** - Segmentation - Predictive Scoring - Account Identification **Marketing Campaigns** - Omni-Channel Tracking - Revenue Planning - Media Attribution - Opportunity Timeline - Customization **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Call Scrubbing **Analytics** - Export/Import - Reporting **Analysis** - Custom Dashboards - Reports - Integrations **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - AI Text Generation **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs **Marketing Campaigns** - Omni-Channel Tracking - Opportunity Timeline - Customization **Campaign Execution** - Website Personalization - Prioritized Accounts - Trending Accounts - Email Campaigns **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Customization** - Forms - Personalization - Templates - Integration **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Generative AI** - AI Text Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Generative AI** - AI Text Generation - AI Text Summarization **Data Availability - Marketing Account Intelligence ** - Technographic Data Availability **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Agentic AI - Account Data Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Data Accuracy - Marketing Account Intelligence ** - Technographic Data Accuracy **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - News/People Alerts - Reporting - Messaging ## Top ZoomInfo Sales Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,248 reviews) - [Lead411](https://www.g2.com/products/lead411/reviews) - 4.5/5.0 (476 reviews) - [Demandbase One](https://www.g2.com/products/demandbase-one/reviews) - 4.4/5.0 (1,890 reviews)