Zynix AI
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ZynScribe is an AI clinical documentation and encounter workflow tool built for physicians, health systems, ACOs, and high-volume practices. Unlike scribing tools that only produce a note, ZynScribe covers four clinical moments: Pre-Visit Review: Before the patient walks in, ZynScribe pulls a structured brief from the EHR. It covers prior visit history, open care gaps, active medications, flagged risk signals, and pending referrals. Formatted for a clinician with two minutes before the door opens. Real-Time Clinical Copilot: During the encounter, ZynScribe surfaces relevant clinical guidance based on what is being said in that specific visit. Drug interactions, care pathway prompts, and quality gap alerts appear in context, not after the fact. Ambient Documentation and Coding: ZynScribe captures the natural conversation and produces a complete clinical note in the physician's voice. SOAP, H&P, progress note, or consult format across 90-plus specialties. ICD-10 and CPT code suggestions are attached. The note uploads directly to the EHR. The physician reviews and signs. Care Plan Routing: Actions discussed in the visit are extracted and routed to the right workflow. Labs, referrals, follow-up scheduling, and patient instructions do not stay buried in the note. They move to the team or queue responsible for them. ZynScribe runs on ZynixLLM, Zynix AI's healthcare-native language model. It integrates with Epic, Cerner, and athenahealth. No dedicated hardware is required. Available as a web app, mobile app, and Chrome extension.
Every patient call answered. Every urgent case routed. Around the clock. Most practices lose patient calls after 5 PM. Voicemail boxes fill up. Callbacks get missed. Patients with urgent needs wait until morning without any clinical guidance. ZynAfterHours & Triage closes that gap. Patients who call after hours, or during peak hours when hold times stretch out, reach a capable, responsive AI agent rather than a recording. The agent triages their symptoms using evidence-based clinical protocols configured and approved by the organization's medical director before go-live. Urgent cases get routed to an on-call clinician immediately. Non-urgent callers get a confirmed appointment, not a callback promise. When a patient describes symptoms consistent with a cardiac event, stroke, or acute respiratory distress, the agent instructs them to call 911 and, where configured, connects directly to on-call clinical staff. ZynAfterHours supports more than 15 languages, so patients receive care in their primary language. Every interaction is summarized and delivered to the provider's queue before the next business day opens. It connects to your existing phone system without replacing it and integrates with Epic, Cerner, athenahealth, eClinicalWorks, NextGen, and other major EHR platforms via HL7 and FHIR. The result: no missed calls, no clinical gaps, and a complete record of every after-hours interaction.
Inbound call volume, handled. Every patient request resolved to a confirmed next step. Front desk teams spend a significant portion of their day on the phone. Appointment requests, reschedules, cancellations, waitlist inquiries - the volume is constant, and every call that goes unanswered is a patient without a next step. ZynSchedule handles that inbound volume. Patients call in and reach an AI-assisted scheduling agent that books, reschedules, or cancels appointments across single and multi-location practices. When a preferred slot is unavailable, the patient is added to a waitlist and notified automatically when an opening appears. Multi-provider, multi-location routing matches each patient to the right provider and location based on care continuity and availability. ZynSchedule also identifies visit type before booking, confirming that the appointment being requested is appropriate for the clinical need and routing accordingly if not. It is not just a front-door tool. ZynReminder, the Transitions of Care Agent, and care plan orchestration all use ZynSchedule to book follow-up appointments without requiring coordinator involvement. That means post-discharge follow-ups, quality gap closures, and chronic care check-ins can all result in a confirmed appointment without a staff member picking up the phone. ZynSchedule pairs with ZynAfterHours to form a unified inbound workflow, and patients get a confirmed next step regardless of when they call.
The 30-day post-discharge window is when patients are most at risk. Most care teams know exactly who was discharged. Fewer can consistently reach all of them within 48 hours. Coordinators are managing full panels. Lists get long. Patients go uncontacted. ZynPost Discharge Follow-Up is an AI-assisted care coordination agent built for ACOs, risk-bearing MSOs, and health systems managing post-discharge patient populations. It is triggered automatically by an ADT discharge notification and initiates patient contact within 24 to 48 hours, regardless of coordinator bandwidth. When a patient is reached, the agent confirms safe arrival, reviews discharge instructions, assesses current medication status, and captures barriers. Medication confusion, cost concerns, and side effects are identified and routed to the appropriate clinical or pharmacy contact for resolution. The 7-day follow-up visit is scheduled via ZynSchedule before the call ends. Patients flagged as high-risk or reporting symptoms consistent with deterioration are escalated to on-call care team staff. Every interaction is documented in a format that supports TCM billing, with records routed to the revenue cycle team. Coordinators see a full interaction summary in real time without having to make the call themselves. ZynPost Discharge Follow-Up integrates with Epic, Cerner, athenahealth, eClinicalWorks, and NextGen via HL7 and FHIR. Built on ZynixLLM, Zynix AI's healthcare-native language model. Organizations using ZynPost Discharge Follow-Up achieve an 85% TCM completion rate, compared to a ~35% baseline. Patient outreach capacity increases 2-3x without additional care team headcount. Features Care Coordination & Automation - Post-Discharge Patient Outreach - Automated Care Pathway Guidance - Risk Stratification & Patient Prioritization - Medication Reconciliation Support - Referral & Follow-Up Scheduling Patient Communication & Engagement - Two-Way Patient Messaging - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - AI-Powered Appointment Reminders Agentic AI - Autonomous Task Execution - Multi-Step Planning - Cross-System Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Adaptive Learning Operations Management - Workflow Coordination - Administrative Processes - TCM Billing Documentation Support - Escalation Routing Added Efficiencies - Integration with EHRs - Integration with Billing Software - Patient Information Management - Compliance Artificial Intelligence - Conversational AI - Language - Learning Generative AI - AI Text Summarization - AI Text Generation Compliance & Security - HIPAA-Compliant Data Handling - Audit Trails - Consent Management
Zynix AI Reviews
About
We don't show the work. We do the work.
Zynix AI is the digital workforce for ACOs. Our AI agents execute the care coordination, patient outreach, scheduling, and operational workflows that your team identifies but runs out of capacity to complete. The problem most ACOs face is not a data problem. Risk stratification runs. Gaps are visible. The breakdown is between identifying a patient who needs follow-up and actually completing that follow-up. Coordinators are stretched. Outreach falls through. Care gaps close on paper, not in practice. Zynix AI closes the execution gap. Our agents handle post-discharge follow-up, HCC and quality gap closure, after-hours triage, appointment scheduling, and inbound call management. They operate around the clock, escalate complex cases to your clinical team, and log every interaction directly into your EHR. Results from live deployments: 2-3x patient outreach capacity, 85% TCM completion rate, 25% or more improvement in HCC capture, and $2.5M or more in shared savings per ACO. Purpose-built for MSSP ACOs and risk-bearing organizations. Connects to 30-plus EHR platforms via FHIR and HL7. HIPAA compliant. SOC 2 Type II certified.