Product Avatar Image

ZipChat

Show rating breakdown
8 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2023

Profile Name

Star Rating

8
0
0
0
0

ZipChat Reviews

Review Filters
Profile Name
Star Rating
8
0
0
0
0
JP
jacopo p.
06/09/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Proactive and Useful, perhaps Improvable for B2B

I like how Zipchat AI profiles and qualifies leads, and I appreciate its proactivity in responses. During conversations, it knows how to follow up by suggesting solutions and alternatives, which is really useful. Additionally, it is able to convey our work approach and our services, which effectively supports our activities.
Verified User in Consumer Goods
AC
Verified User in Consumer Goods
06/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

The Ultimate AI Sales Assistant – Seamless Setup & Flawless Product Knowledge!

What sets ZipChat apart is its incredible ability to act as a brilliant, 24/7 sales assistant. Unlike traditional chatbots that rely on rigid, pre-programmed flows, ZipChat truly understands our entire online catalog. It answers complex customer queries about product specifications, availability, and recommendations flawlessly, mimicking a highly trained in-store sales representative. Additionally, the ease of installation is a total game-changer. We were expecting a tedious onboarding process, but it was incredibly straightforward and intuitive. Within minutes, the AI ​​crawled our catalog and was ready to go, requiring zero technical or coding skills from our team.
Emanuele P.
EP
Emanuele P.
03/19/2026
Validated Reviewer
Review source: Organic

Streamlined Customer Support with Stellar Service

I really appreciate the team behind Zipchat AI; they are great and very helpful. Their customer service is amazing. We've had minimal problems from the start, and installation was smooth and easy. Running it and teaching the AI to respond and learn about the website and products is super smooth and super easy. Compared to competitors, the process with Zipchat AI is much smoother and easier, which I very much appreciate. Their customer support is important to us because the couple of times we've had issues in two years, they fixed them immediately. Replies were prompt, and issues were resolved probably in minutes. Installation was very easy, smooth, and free of any issues. And the learning process of the AI was super easy; it quickly learned about our website. With just a few tweaks, it has been running perfectly for two years now. I've worked with competitors before, and I can say Zipchat AI is the easiest setup I've ever done. It's a 10 out of 10, the easiest setup I've ever experienced.

About

Contact

HQ Location:
New York, US

Social

What is ZipChat?

ZipChat is an innovative technology company specializing in artificial intelligence (AI) and natural language processing (NLP) solutions. They offer sophisticated chatbot services designed to facilitate real-time, intelligent, and personalized interactions between businesses and their customers. ZipChat's solutions are aimed at enhancing customer engagement, improving response times, and automating customer service tasks to boost efficiency and reduce operational costs.

Details

Year Founded
2023
Website
zipchat.ai