I like Zip for its amazing customer service and integration capabilities. The integration with Ironclad has made us more compliant with contract completion. I also appreciate that Zip helps with the visibility and transparency issues that our old system had a problem with.

I find Zip's easy-to-use intuitive user interface very appealing. It eliminates manual and email-based procurement requests, making the process much smoother. The initial setup was also smooth.

Zip has been truly transformative for our organization. By consolidating our fragmented tools into a single platform, it has delivered full visibility across Procurement, AP, and all key stakeholders. The UX is sleek and highly intuitive, making it incredibly easy to customize workflows and configure punchout catalogs. The platform's AI capabilities have been a game-changer. The out-of-the-box and customized agentic AI features deflect a massive amount of workload. Procurement can now self-manage requests independently using our own playbooks, eliminating the need to wait on other teams. Since implementing Zip, we have achieved incredible, quantifiable efficiencies: 38% reduction in effort per case. 66% reduction in application toggles. 67% reduction in manual interactions per case. 68% deflection of legal requests using agentic output—a number we expect to optimize even further as we roll out "superagents" to action and redline against our playbooks. This has proven the ROI and business case. Zip can integrate with our tech stack making it really easy to consolidate and engage with other teams. There sometimes is performance lagging on the P2P side vs a traditional onsite ERP being in the cloud. Any challenges we have faced have been easy to fix with Zip with their support and CSM team. As part of the onboarding process we stripped back how our traditional procurement process operated from the ground up. This has made our engagements to full business No PO, No Pay possible in 13 weeks with great adoption.